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while installing says free plan available for 3 pages.but after app installed .doesnot provide any free plan option and forces to use only paid plan trails .be clear do not waste time for people by invoking install app and then realise
-UPDATE-
Hi again, Anil! I tried to call the number we have on file a few times, but I wasn't able to connect with you or the CloudEnabled team.
I have also reached out to you via email and I would greatly appreciate it if you could reply back to us there. I'll be glad to connect and learn more about the issue.
Thanks!
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Hey there, Anil! Thanks for sharing the feedback.
I apologize for the inconvenience and the experience.
I am also sorry to hear that you felt we are forcing you to use a paid plan trial.
The Free plan is available for new users who install Shogun for the first time. The Free plan is also limited as it is a way to test the editor to see if it fits the requirements. It comes with the ability to publish 1 standard page. the 3 pages you refer to are 3 templates that you can check. These are not 3 pages.
However, looking at your account, I could see Shogun was initially installed about 1 year ago on 2021-12-23 and we didn't offer a free plan back then. It looks like our app was uninstalled and reinstalled again this month and that's why you are noticing the option to get started where you left off and see a pick-a-plan page.
I can understand the concerns and the misunderstanding. I was trying to contact you via the phone number we have on file, but I am not able to connect with you.
I am reaching out to you via email and would greatly appreciate it if you could write back so that I can assist you better.
Sweetan | Client Services
Shogun Page Builder
The most unintuitive website builder tool i ever used. in terms of formatting, it's more worse than Word.
Hi, Theresia!
Thank you for your review. I'm so sorry to hear that you have had a negative experience with Shogun.
I've asked our Success team to reach out to you to discuss the issues that you have been having, and hopefully help you have a better experience with Shogun. We'd love to hear what went wrong so that we can pass this feedback onto our teams for future consideration for Page Builder - we log all feedback that we get from customers because we think it's the best way for us to grow and provide the best experience possible to customers like yourself.
We're looking forward to hearing back from you, and really hope that we can help you achieve what you are hoping to with Page Builder.
Thank you again, and please do not hesitate to reach out.
Karl
Team Lead | Technical Support
So far so good. Still in the midst of my free trial but the ease of use and the added pop it's given our store is extremely helpful. Excited to see where this leads us...
Awesome App. I emailed them regarding the product page and I got an answer within 2 minutes and they fixed my problem. Top notch customer service.
Plenty of building blocks, simple to use and incredible support.
Great tool to help build your own site if you are familiar with other website design building tools
At the start there was a technical problem where we were unable to import products or collections from our Shopify admin, but customer service was fantastic: Responsive, kept me in the loop with information, managed my expectations really well. And the issue was fixed after a couple of back and forth communications.
In my research which has involved a lot of testing I have found other drag and drop applications that have a few more features, but Shogun is by FAR the most intuitive and responsive (less frustrating), which for me made it ultimately the winner.
So far so very good.
So far I love the shogun page builder! I can customize so much more easily than with Shopify. I've built some really beautiful pages.
My FAVORITE part though is the support. I was having issues adding a custom font for several days, and the shogun team chatted with me and walked me through everything until we were finally able to get it to work. That made all the difference!
Thanks for leaving us a review, Reese!
We are happy to hear about your experience with Shogun and our support team. And, it makes us happy that you are able to customize and create beautiful-looking pages without much stress.
I am glad that our support team was able to help resolve the issue with the custom font. Our team looks forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Great app for customising pages! We have multiple stores and the sync function really comes in handy.
Hey there! Thank you so much for leaving us a review. 😊
We are happy to hear about your experience with Shogun and the Sync feature for your multiple stores.
Please let us know if there's anything we can help you with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Excellent customer support and product. Shogun is an incredible app that will take your store to a new level. Hightly Recommended!
That's our goal, to help you take your store to the highest level possible! Thanks for taking the time to write up a review!
Karl
Team Lead, Technical Support