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Incredible customer support from Monique, super fast, I literally sent the message and she'd responded. She fixed all my issues, quite remarkable. Can't rate her more highly. Thanks for saving me Monique, it was time-sensitive and you delivered!!
Thank you so much for such a wonderful review and your feedback.
I am super glad to hear that Monique could help with the time-sensitive question. She is indeed awesome and I'll be sure to share your message with her and the entire support team.🙂
Sweetan | Team Lead | Support
Great app, even better tech support. Been using this app for a while now and I really enjoy how user friendly it is. Thanks guys
Hey there! We appreciate your feedback and are glad to hear that you've been having a wonderful experience with Shogun and the support team. 🙂
Sweetan | Team Lead | Support
GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)
Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊
We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!
We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.
Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍
Sweetan | Client Services
Shogun Page Builder
Monique, the lady who helped me was awesome. She was patient and responded in a timely manner and gave clear, succinct instruction.
Hello there! Thank you for the review.
Monique is indeed awesome. Glad to hear she could help.
I'll be happy to pass along your message to her. Please let us know if we can help with anything else. 🙂
Sweetan | Team Lead | Support
We absolutely love this company! So easy to use and the customer service is phenomenal! Quick response and always there when we need them. Thanks so much for your assistance earlier Joseph! :)
Hi there! We appreciate your feedback and are glad to hear that you've been having a wonderful experience with Shogun and the support team. 🙂
Happy to hear that Joseph could help you out. I'll be happy to pass along your feedback to him.
Sweetan | Team Lead | Support
This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today!
Cheers.
Thanks for taking the time and leaving us a review, Monica.
I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
A great, easy to use app for our e-commerce store. The Shogun support team is always helpful and quick to respond to any technical issues.
Hi, Sarah! Thank you so much for leaving us a review. We're so glad you find Shogun Page Builder user-friendly. We'll pass on your kind feedback to our support team, as well!
Allison | Team Lead | Support
Shogun Page Builder
Great customer support! Had a problem with the application, sent an email and they got back to me as soon as possible.
Thanks for taking the time to leave a review! That's great that your email was responded to so quickly :-) Just let us know if anything else comes up.
Kalen | Team Lead, Support
Shogun Page Builder
These guys are great. I had an issue with video play on mobile and they jumped right on it. escalated it and got a solution within 24 hours. Love Shogun!
So glad to hear that we could provide a solution so quickly! I'll pass along your comments to the whole support team :)
Kalen | Team Lead, Support
Shogun Page Builder
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder