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Customer service and response time is outstanding. Colby helped me solve a hiccup with a shogun custom form box and was super helpful and quick getting back to me via chat and email.
Thank you for your review! I'll be sure to pass your kind words to Colby! Let us know if there is anything else that we can help you with.
Karl | Team Lead, Technical Support
Super easy and intuitive to use and get the hang! The support is always very responsive and helpful. Would definitely recommend.
excellent support! Had an issue and received rapid reply.
He couldn't fix the problem because it was a custom CSS issue, but he was very quick to respond regarding the issue and was as helpful as possible! Thank you!
Very straight forward to use. There is also a plan that has an option for live chat support which is very responsive and helpful.
Thank you so much for leaving us a review of your experience with Shogun and the support team. We are glad we could help.
Please let us know if we can help with anything else in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Great, easy to use app and a fantastic support team - friendly and respond in less than 24hours!
100% would recommend.
Glad to hear that the team could help you out! Thank you for your review!
Karl | Team Lead, Technical Support
Super duper easy to use, really quick and friendly support team, integrates perfectly with themes and has heaps of customisability! Can't fault it! :)
Thanks so much for your positive review! I will pass along your kind comments to the support team :)
Kalen | Team Lead, Support
Shogun Page Builder
Shogun is amazing. A must have app that should be auto installed. There installation was great and the support was so smart. They replied with video of the work they’ve done. I’ve never seen a support team be so thorough.
Can’t wait to grow my business so I can go headless with them!
Thank you for your review! Really appreciate the kind words that you have for Shogun and so happy to hear that you are enjoying the app! We can't wait to see your business grow, too. 💪
Let us know if we can help with anything!
Karl | Team Lead, Technical Support
Excellent app! Makes it very easy to visually adjust your pages on your website. I rarely need support because it's a great product. The one time that I needed support, Charles replied very fast and quickly resolved the issue for me within my theme. Very pleased with both product & service!
Shogun extends Shopify's layout & design capabilities significantly and their support is excellent. If you're looking for ways to say more on any type of content in Shopify (page, blog, product, collection, homepage), you've found the right tool in Shogun. I chose Shogun on the strength of the community reviews and ratings, and wasn't disappointed.