评论 (3,306)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2022年1月13日

Loving this app so far, it's giving me a lot more customization options than some of the other apps. The customer support is top-notch and very responsive.

DIOSA designs Inc.
加拿大
7个月 人在使用应用
Shogun Labs, Inc.已回复 2022年1月14日

Hey there, Thank you so much for the review.

Really happy to hear that you are loving Shogun and had such a great experience with our support team.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

编辑时间:2019年12月3日

Shogun is a good tool for someone who has less standardied needs, but is not fully a developer. You dont need to be a developer or have a technical background to use shogun, but there is a learning curve. Once you get over it, it's ok to use and gives your shopify site more versatility.

Helpdesk is a mixed bag though- some times they seem to be very good at service at other times they seem rather nonchalant.

So, apparently my Shogun does not work because Shogun is not compatible with Shopify free themes. Do consider twice beforeyou use Shogun on a free theme. We were supposed to launch a few days ago and basically had eveyrthing in place, only to realize that Shogun is not compatible. Their development team will tell you that they can't give you an ETA and then when you message them, they will be "away". this is for paying customers. I am on the $99 plan. thanks

It is with great frustration and disappointment that I write this review. I used Shogun because the marketing videos seemed good, but when it comes to actually using it, shogun is 1. not user friendly, 2. functionalities are rigid . I signed up for the $99 plan, which includes live chat support. the live chat support replies fast BUT advice is inconsistent depending on the support staff helping you. I literally have different people telling me OPPOSITE things to do. and then, they also like to just show you standard links from their help page (Which i have already read and tried, and it doesnt work. that's why im asking for help on live support). they dont seem to want to help you look into the problem. generally feel quite annoyed and frustrated. The best example in point is when I tried to build internal anchor links. I literally WASTED 3 HOURS because they all tell me different things and shogun is just REALLY REALLY REALLY BAD. it's quite badly made if you ask me to be honest. their value proposition that it is so easy drag and drop, is really not, UNLESS, you just want a very simple landing page with maybe one button, shogun would work great. but if that's the case, why not just use a free shopify template?

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the shogun code is just particularly bad if you are trying to do anything other than a normal one button landing page with no anchors. which you should just use a normal free template on shopify or if you want to pay out of the sandbox. shogun;s value prop that you can have more bespoke functions is moot since their code is not even properly set up and filled with errors.

Bisou Natural
新加坡
7个月 人在使用应用
Shogun Labs, Inc.已回复 2019年10月19日

Sorry to hear about the negative experience here. Just connected with our support team member who was helping out, sounds like you ran into some issues creating anchors. I've reached out personally, and also flagged this for technical support to look into. Please keep in contact, and we'll work to get this sorted for you. Thank you. - Nick (Cofounder, Shogun)

2021年5月15日

Excellent application, it allows you to create 100% customized sites. The support service is also excellent, they respond quickly and try to solve any problems you encounter. Really recommended.

Vacu
意大利
7个月 人在使用应用
Shogun Labs, Inc.已回复 2021年5月17日

I'm glad you've been able to 100% customize your site using Page Builder. We always try and respond as quickly as we can! I'll pass along your comments to the support team =)

Kalen | Team Lead, Support
Shogun Page Builder

2021年9月8日

Very impressed with the quick, personalized support they offer. Emailed them and an hour later had a personalized video made using my own website to show me how to fix the issue. App also allows me to do tons of customization without needing a developer!

Hoff & Pepper
美国
7个月 人在使用应用
Shogun Labs, Inc.已回复 2021年9月11日

Hi there! Thanks for the review! 😊

Really glad to hear that Shogun has been helping you to customize the store and that you are getting the best out of Shogun and our team could help.

Our support team is always available to assist you.

Sweetan | Team Lead | Support

2019年9月9日

Shogun is very good tool for building pages, our team loved working with shogun. Have tons of features which make our life so easy

Kut from the Kloth
美国
7个月 人在使用应用
2021年2月19日

Probably the best page building app out there. A lot of customizations available. Recommend if you want to improve your website design.

Simple-Painting
美国
7个月 人在使用应用
Shogun Labs, Inc.已回复 2021年2月19日

Thank you for your review! Really appreciate it.

Karl | Team Lead, Technical Support

2021年11月6日

After several years with a competing app, we decided to test shogun. But what a pleasant surprise! Why haven't we done it before !!! Excellent application with multiple possibilities. Super friendly support with efficient and fast responses, they are by far the best in terms of customer service! We are therefore going to switch all our pages to Shogun with great pleasure.

auryas.com
法国
7个月 人在使用应用
Shogun Labs, Inc.已回复 2021年11月6日

Hi there! Thank you so much for the review and your honest feedback. 🎉
Really happy to hear that you are exploring all the possibilities with Shogun and having such an amazing experience.

We certainly strive to ensure you have the best support experience while using Shogun and I'm so glad that we could help. I'll be sure to share this with the entire support team.

We look forward to assisting you further. Thank you so much for your trust and support. 😊

Sweetan | Team Lead | Support
Shogun Page Builder

2021年4月6日

Have been using the App for a few months now to create various pages on my Shopify store. The app is perfect! I had a small issue with regards to a page I created and mobile scaling, emailed support and within 3 hours was all resolved. Highly recommended. Great work guys.

Caffe Lombardi Roasters
澳大利亚
7个月 人在使用应用
Shogun Labs, Inc.已回复 2021年4月6日

Thank you for your kind words! I will be sure to pass these along to the team, we really appreciate it!

Karl | Team Lead, Technical Support

2020年8月31日

Excellent support, always helps me out within five minutes via the integrated chat :) Thank you very much!

Heritage Type Co.
德国
7个月 人在使用应用
Shogun Labs, Inc.已回复 2020年9月1日

Thank you for your awesome review! Really appreciate it and happy to hear that the team could help you out.

Let us know if you have any other questions!

Karl | Team Lead, Technical Support

2022年8月23日

Excellent page builder, and the support is phenomenal. They've gone above and beyond to help me with some customized functionality.

Ownloop
美国
7个月 人在使用应用
Shogun Labs, Inc.已回复 2022年8月24日

Thank you so much for the review, Adam.

It was great to communicate with you earlier and I am really happy to hear that you are having such a good experience with Shogun. Our support is always happy to assist you and we'll look forward to assisting you again. 😊

Sweetan | Client Services
Shogun Page Builder