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This is a fantastic page-building app. We have been using it for years. The app works perfectly, and the support team is very helpful in solving any issues that may arise. Highly recommend!
Hi there, Jordan
Thanks for sharing your feedback in the form of this review. We are extremely happy to hear that your experience with Shogun has been exceptional for so many years. I will be happy to share this with the entire support team.
Please note that we are always here to assist you. ❤️
Thanks for the honest recommendation. Let us know if you bump into any issues and we'll be happy to assist you. 😊
Sweetan | Client Services
Shogun
The experts responded very promptly! Any questions can be answered in depth!The loading speed has also been optimized to a certain extent. Great!
Thank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you promptly and thoroughly. It's also great to know you're seeing improvements in loading speed — we're always working to optimize performance.
If you ever need anything else, we're just a message away! 🚀
Sweetan | Client Services
Shogun
EXCELLENT costumer support. Very responsive and extremely helpful. Rhys helped me out and did a fantastic job. :)
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team — and we'll be sure to pass your shoutout along to Rhys! 😊
If you ever need anything else, we’re always here to help.
Sweetan | Client Services
Shogun
Shogun has an amazing support team. Thank you, Sweetan. It really helps when a support is always responsive and do extra mile. It's an awesome experience for users who's starting to learn how the app works. Keep it up!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our support team — and I truly appreciate the shoutout.
We’re always here to go the extra mile and make sure you have everything you need as you learn the app. Your kind words mean a lot — we’ll definitely keep it up! 😊
Sweetan | Client Services
Shogun
Intuitive user-friendly Handling of the app and if there are problems the Shogun support helps quickly in finding a solution
Thank you so much for stopping by and leaving us this review. It means a lot and helps us to continue improving the app and your experience.
Our support team is always available to help. Please let us know if you bump into any issues. :)
Sweetan | Client Services
Shogun
Great customer service. Easy, intuitive platform for creating custom landing pages or a/b testing variations of product detail pages.
Thank you for the great feedback!
We're glad to hear you're enjoying the ease and flexibility of the platform — and that A/B testing and custom landing pages are working well for you.
Big thanks as well for the kind words about our support team — we're always here to help! :)
Sweetan | Client Services
Shogun
The app can be a little glitchy at times, but it gets the job done. It is very easy to use and the team at Shogun is EXTREMELY helpful!
Thanks so much for your feedback! We're glad to hear that Shogun is helping you get the job done and that you find it easy to use.
We apologize for the glitches and appreciate your feedback. Huge thanks for the shoutout to our support team — we're always here to help. :)
Sweetan | Client Services
Shogun
The app itself is really quite easy to use but honestly the best part is the team behind the app. They go above and beyond to help and are incredibly patient and kind.
Hey there, thank you for the review and the feedback. :)
We're so glad you're finding the app easy to use — and it truly means a lot to hear that our team has made such a positive impact. Going above and beyond to support our users is what we strive for every day.
We're always here if you need anything!
Sweetan | Client Services
Shogun
Near impossible to remove their code from your site if you don't want to use it. interface is much more clunky than they'd have you believe. Don't recommend.
Update - 11th June, 2025
Hi again, Taylor. I see you were in a conversation with our team to help figure this out, and while our team offered to help, you were able to self-resolve the issue.
We appreciate the update and apologize for any trouble or inconvenience this situation has caused.
Please let us know if there is anything else we can help you with.
Sweetan
Client Services
Shogun
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Hey there, Taylor. Thanks for sharing your feedback in the form of this review.
It looks like my colleagues tried to help with this via email and have requested some help from your end. We need to collab access code to send the collab access request so we can check your theme files and help remove the code.
I want to let you know that when you uninstall our app, the code remains in the theme to ensure your pages that you edited and published with Shogun continue to work live. However, if you are not looking to use the app, we recommend reverting any imported pages before you uninstall to ensure they work.
I see you had 19 pages in Shogun and simply deleting the code would cause issue where the pages may lose the CSS or the formatting. Having said that, our team provided with the detailed instructions on how to remove the code, and have even offered to help further by deleting the code for you.
We request you check the email thread and help us with the collaborator access code so we can send the request and check the theme files for you.
I am not sure what felt clunky as I don't see any other support thread about the same. if you were facing an issue you could have shared the feedback with our team and we would have been happy to assist you. I do see you initially installed our app on April 13, 2020 and then reinstalled this month.
We will look forward to hearing back from you on the same email thread so we can help you further.
Sweetan | Client Services
Shogun
I like the many customization options this offers, but of course you'll run into issues or questions. Luckily, Shogun has one of the best support teams I've ever encountered. The live chat is super convenient and their support team members will work through any problem you have with you. Or even just fix it for you!
Hi there. We appreciate you taking the time to leave us a review and sharing your positive experience.
Our support team is always here to help and guide you. I will be sure to share the kind words with the entire support team.
Let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun