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Great app. Easy to use and customer service and help is super easy and helpful. Had a little issue with Java script and they sent me a video step by step how to fix it. Thanks!!! It worked!
We are so glad to hear that you are having such a wonderful experience with Shogun and our support team. Thanks for sharing your feedback in the form of this review. We appreciate your love and support. ❤️
Sweetan | Client Services
Shogun
Great app support from Andre, he was very knowledgeable and quick with instructions. Solved my questions and got me on my way with the website revisions.
Hey there, Thanks for the kind words and this review.
I am super glad to hear that Andre could help and I will be sure to share the feedback with him.
Please let us know if there is anything else we can assist you with. :)
Sweetan | Client Services
Shogun
I would recommend Shogun. Also the help is very efficient , they seem to quite fast problem solvers.
Thank you for the recommendation! We're so glad to hear our team was able to help efficiently — quick problem solving is what we aim for.
Don’t hesitate to reach out anytime you need support! :)
Sweetan | Client Services
Shogun
Shogun has been wonderful to work with. Great customer service and allows me to create beautiful pages/sections on my website with 0 coding experience! Andre specifically has been such a big help. Highly recommend Shogun!
Hi there, Nicole. Thanks for writing this review for us and sharing your wonderful experience with Shogun.
We are super glad to hear that Shogun has been wonderful to work with and that our support team was able to help. Andre is awesome and I will be sure to share the feedback with him and our entire support team.
Thanks for the honest recommendation. 😊
Please let us know if there is anything we can help with.
Sweetan | Client Services
Shogun
While I occasionally encounter challenges using this landing page app, the chat support always provides an excellent experience. The representatives are incredibly helpful and patient. As a beginner in website building, even with a user-friendly platform like Shogun, I truly value the team's guidance and support.
Hi there, Vanessa. Thanks for taking the time and leaving us a review of your experience with Shogun.
We can understand the challenges and we would like to ensure we are there to support you. I am happy to hear that our support team has been able to help. We will look forward to assisting you again should you have any further questions for us.
Thanks for your continued support. Vanessa
Sweetan | Client Services
Shogun
The customer service staff of shogund was very nice and responded in a timely manner, but the software often ran out, and the desired results could not be saved after many operations. Some of the saved content will also change, such as the size and background of the picture. Last but not least!! It is suggested that shogun's form collection function can be linked to shopify's backend customer list, so that we can easily collect customer email addresses!The running speed of the software really suggests some optimization!
Hi there, Vicky. Thanks for sharing your feedback in the form of this review.
While we are super happy to hear that our support team has been able to help you in a timely manner, we would like to hear more about the issues you referred to when it comes to not being able to achieve desired results and the operation not being saved.
Our form element doesn't save the customer email addresses in your Shopify list, but you can export and import the form data manually. However, our option to use Shopify sections on your pages allows that without an issue.
We'll be happy to get in touch and address these further to learn more and assist you.
Thanks.
Sweetan | Client Services
Shogun
The support team at Shogun were so helpful and quick with their response to our query. Highly recommend!
We appreciate the kind words and your continued support. Thanks for leaving us a review.
Our support team is always here to help you. Please do let ys know if we can help with anything else in the future.
Thanks for the honest recommendation. 😊
Sweetan | Client Services
Shogun
Terrible!! Embedded codes on my entire website and my website is down for the whole day already.
Hi Fleur!
Thanks for leaving your feedback with us. We understand Shopify support has given the impression that the issue you were experiencing with your checkout is related to our app, and the code that we have in your theme.
That same code has been in your theme unchanged since December 2022, and the nature of the issue you are experiencing does not relate to any function Shogun touches on. We've offered to help perform some real troubleshooting and requested collaborator access to have a look and await your reply.
James
Shogun Support
The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.
Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review.
We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊
Thanks for the honest recommendation, we appreciate your love and support.
Sweetan | Client Services
Shogun
First of all, the shogun support team is super helpful, kind and fast. In page buildung itself, I never found a single thing they couldn't help me fix within a couple minutes. Huge props and thanks for that.
Page building and publishing couldn't be easier. If your shop needs high class content, Shogun is definitely your way to go! Gives you all the options you need (and even more) while perfectly adapting to your shopify theme.
Only downside we have is translating.
The connectivity with Shopify's own translation tool (Translate & Adapt) is really bad unfortunately and still the best one out there. Translating a shogun page in shopify is really painful and if you update a page, layout changes don't update to the translation. Only way to change a 3-lingual page is to publish a copy of the new page and translate it from scratch. which costs loads of time.
Not ideal for multilingual shops but still the best I've seen so far.
Really hope I can give an honest 5-star review for the shogun team one day. But the translation issue is a bummer unfortunately.
Thank you for the incredibly detailed and thoughtful review! We're so happy to hear that you’ve had a great experience with our support team — we’ll definitely pass along your kind words. It’s also great to know that Shogun is helping you build high-quality, on-brand content with ease!
We completely understand your frustration around translation and really appreciate you highlighting this. Your feedback helps us to continue improving the app.
Thanks again for your honest review — we truly value it.
Sweetan | Client Services
Shogun