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Really great support! I asked a question and had a reply in a short amount of time and was able to complete my project. A short "how to" video was even provided to guide me.
Awesome! Glad to hear that the support team could help you - thank you for your review!
Karl | Team Lead, Technical Support
Great app - makes it easy to customize our site!
Would not have been able to edit pages without it. I have no experience coding, so it saves me a lot of time and money.
The builder itself is pretty good, really intuitive and easy to make some pretty good looking pages. What really shines is the customer support. I had a minor issue with my site that I couldn't figure out, turned out to be a problem with the way the buttons were interacting with my theme... Emailed Shogun customer support, they went in and fixed my code right away. Top notch service! They don't leave you hanging. I will keep paying for this as long as I am building pages, well worth it in my opinion. Thanks guys!
I needed assistance with our Shopgun APP in regards to editing content on our Web page. I put in a help desk ticket briefly explaining what I needed and was given a response by the next morning, very quickly! They sent me a direct link to my web page that I was able to edit and I was able to save and publish immediately. Thank you
works great. support is responsive and the building is pretty straight forward.
I had a great experience Justine. She helped me work out a problem that was complicated! and did it quickly!
Thank you so much for leaving us a review, Nigel!
We greatly appreciate the feedback. 😊
I am happy to hear that you had a great experience with the support team and that Justine was able to assist you and help resolve a complicated issue swiftly. I'll be sure to share the kind words with her and the entire support team.
Please let us know if there's anything else we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
Shogun is by far the best page builder I've used for Shopify, and the customer support is exceptional - Sweetan turned my queries round in minutes rather than hours, even creating personalised videos showing me how to achoieve what I was trying to do!
Thank you for taking the time to leave a review today! Going to send these kind words right to Sweetan.
Karl,
Team Lead, Technical Support
Support is top notch, very versatile app. Will really take your shopify site to the next level. I think you're mad to not use this app if you're considering.
Thank you so much for the kind words! "I think you're mad to not use this app if you're considering."- shared that with the whole team and everyone loved it. Thanks for showing your appreciation. - Nick (Cofounder, Shogun)
Building engaging, compelling, and high converting pages is an essential component of our strategy. Shogun makes that super easy!