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We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design.
Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy.
But overall a great addition to Shopify! And also great and quick support.
Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to support@getshogun.com if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :)
Karl,
Team Lead, Technical Support
We love our experience using Shogun Page Builder so far! The app is so easy to use and navigate. It does make designing a page a lot easier. Definitely the best page builder app on Shopify!
Great page building app. Nice layout features and saving components make creating pages quick and easy! Definitely give it a try.
The app allows you to create pages very easily! Whenever I faced a proble, I contacted the Shogun customer service, I got a reply very quickly every time and they have been very helpful :)
Glad to hear that you're finding Shogun helpful in creating your pages! Thank you for your review, please feel free to send along any feedback that you have that lost us a star to support@getshogun.com and we would be happy to log this and get it to the right team!
Karl | Team Lead, Technical Support
i use this app a lot and their customer service is great. i just wish the screen size compatibility would be addressed between a big desktop screen to a smaller one (not a tablet or mobile phone).
Best page builder app. We use it for all our pages. Some minor things could be improved, but in total a really good app!
I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..
Hey Tim,
Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark.
We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration.
I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-)
We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more.
Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon.
UPDATE:
Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-)
Kalen | Team Lead, Support
Shogun Page Builder
This app is really easy to use once you get the hang of it, the customer service is quick and provides you with clear instructions should you encounter any issues
Great customer service. Fast, efficient and personal. Even I as a complete beginner in building websites can do it:)
Hi there, Thank you so much for leaving us a review.
That's the beauty of Shogun's easy-to-use, drag-and-drop elements. They allow you to build and design amazing pages. I'm glad to hear that our support team was able to help.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D
Hi there! Thank you for the review. We appreciate the kind words and the feedback.
We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same.
Please let us know if we can help with anything else. 🙂
Sweetan | Team Lead | Support