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We had an issue with our existing Add to Cart buttons not working. Great and fast support thanks to Max. And good follow-up with us. Much appreciated. Thanks!
Hi there, Thanks for your review.
I'm happy to hear that Max could help. I'll be sure to pass along the feedback to Max and the entire support team.
Let us know if there's anything else we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Love it.
The most impressive part is how quickly and thoroughly the team respond to any queries or issues. Would 100% recommend.
Awesome and easy to use, made making certain pages a breeze
I've been using this app for a couple of years now. It adds a lot of flexibility to our page development. The customer support is excellent and quick.
We greatly appreciate the review! Thank you so much for sharing your feedback. We are glad to serve you and happy to hear that you are having an amazing experience with the app and our support team.
Sweetan | Team Lead | Support
Shogun Page Builder
Very easy to use and great customer support. I had an issue and customer support responds very quickly and are able to fix the issues
Thank you! Really appreciate your kind words. Let us know if we can help you with anything else!
Karl | Team Lead, Technical Support
Fantastic support! Quick, helpful, informative, absolutely saved my day as a designer working with Shogun's tools.
Hi there, Jess! Thanks for taking the time and leaving us a review.
I am super glad to hear that our support team was quick to help you and answer your questions. We are always available and will look forward to assisting you again in the future. 🙂
Sweetan | Client Services
Shogun Page Builder
Answered my email straight away, kept me updated with everything they did and had the problem fixed in minutes! Extremely helpful customer service team.
The "add product collection" section (which is a huge part of a home page), is a terrible native design. The pictures don't line up, because the text from the title can't be aligned.
The way Shopify builds their collection pages is beautiful. It's a shame I can't use that feature and just skip Shogun's collection snippet altogether. I can't make a home page with a collection section looking as bad as Shogun's does natively.
Also the drag and drop feature only works like half the time. I've had to switch browsers back and forth a few times already because it doesn't register that I'm dragging a block. The collection page is what really is disappointing though.
UPDATE: I have changed my review after some support from their team. The last 2 hours in my browser, I have had little to no trouble with the drag and drop. I'm not sure why it was messing up, but it seems better now.
Also, the solution for the collection was to keep my homepage in the Shopify native builder, but add "pages" in Shogun where there were elements I wanted to change. This allows me to keep Shopify formatting I like, but customization in other elements that Shogun offers.
Prompt response from support, and thoughtful answers. Changed from 1 to 4 stars
Hey Matt- Nick here ( cofounder that works on product at Shogun). Really appreciate the feedback. Glad we are able to resolve the drag and drop issue. The Product Collection element could definitely use some improvement and additional functionality. Feedback is warranted there. We are going to be doing a sweeping overhaul/improvement on all the elements in the coming months. We want to make it such that you're eager to build your homepage in Shogun. Please keep the feedback coming. We're here listening. Thank you again. - Nick (Cofounder, Shogun)
Thank you Rhys for the great tech support. That's the difference between a good and a great app. I can definitely recommend
Thanks a lot for the review! I'm glad to hear that Rhys could help you out. I'll be happy to pass along your feedback to him.
Please reach out to us if there's anything else we can help you with. 🙂
Sweetan | Team Lead | Support
They are very patient to help me solve the problem i have met! I am very appreciated about it!!And will keep using it!
Glad to hear we were able to help in resolving the problem. We're thrilled to hear that you'll continue with Page Builder :)
Kalen | Team Lead, Support
Shogun Page Builder