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It's pretty user friendly and support is AMAZING! They are so prompt in responding and always go above and beyond with helping resolve issues and answer questions.
Thank you for taking the time out of your day to leave us this lovely review! Glad to hear that support could help you out!
Karl | Team Lead, Technical Support
I have been using this app for a while and have been VERY pleased. However, recently, we added videos to our product pages and noticed that they were not loading or playing consistently. Within a day the entire issue was corrected and the code fix was applied to our theme. GREAT customer service! This is such a helpful tool with a great, supportive team behind it.
Yesterday Justine Apacible assisted me and was amazing! Quick responses and videos. Great work guys!
Thank you for your review! Really appreciate. I'll be sure to let Justine know that you left such a nice review!
Karl | Team Lead, Technical Support
Great service and excellent support in minutes! The page is sometimes a little tricky to build but all my issues could be solves quickly.
Hi there! Thank you so much for the review.
I'm really glad to hear that you are enjoying Shogun and that our support team could help solve the issues and answer your questions.
Please do let us know if we can help with anything else.
Sweetan | Team Lead | Support
Shogun Page Builder
Helpdesk is quick with their responses, always there to help. Shogun is great for frontend design in regards to the pages and blogs with Shopify
Hey there! Thank you so much for your review! 🙂
We're glad to hear that you are enjoying Shogun and our team could help. Please let us know if you need any assistance in the future.
Sweetan | Team Lead | Support
Great page builder app for my shopify store. helps me a lot. excellent customer service, fast response and very helpful
An excellent app with incredible customer service. So many capabilities of improving your store without the need for coding.
Update 3/22 - I was experiencing a minor issue with forms and the Shogun team went above and beyond to communicate with me, test my issue, provide recommendations that I can implement, and help me make sure things are working properly. This team is the best there is!
Hi there, Thanks for the review! Really glad to hear that we could help you out and you are enjoying Shogun.
Please do let us know if there's anything we can help you with. 🙂
Sweetan | Team Lead | Support
Great customer service. I got a note back immediately with step-by-step instructions and screen shots on how to accomplish what I wanted. Can't ask for more!
Hi there! Thank you for your review. Really happy to hear the instructions and the screenshots were helpful.
Please let us know if we can help with anything else.
Sweetan | Team Lead | Support
I have been using the app for over a year - and have found it to be intuitive to use and is reliable. They have great customer support for technical issues and questions.
Thank you for your review! We appreciate your loyalty with us. :)
Karl | Team Lead, Technical Support
Great app that's very user friendly! Customer support is prompt in addressing your concerns and had our issues resolved within a couple of business days. They even described the source of the issue and the changes they made which was appreciated. Highly recommend.
We appreciate the kind words, Lauren! Thank you so much for sharing your honest feedback and leaving us a review. 😊
We are glad to hear about your positive experience with Shogun and our support team. We always try to ensure we provide additional information or guide you in the right direction when it comes to finding the source of the issues you may encounter.
Thanks for the recommendation and we'll look forward to assisting you again in the future.🙂
Sweetan | Client Services
Shogun Page Builder