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Had an issue with a screen display issue that took me days to figure out. Reached out to Shogun support and Sweetan figured and resolved my problem within just a few email interactions. The support here is actually what makes Shogun such a reliable solution for Shopify. Thank you, again.
Thank you so much for sharing this and leaving us a review.
I am glad I was able to help resolve the issue for you. It was great to communicate with you.
We know how frustrating display problems can be, so it means a lot that our support team could make a difference. We truly appreciate your kind words and are grateful to have you with us! ❤️
Sweetan | Client Services
Shogun
Shogun's customer service is second-to-none. I sent a request to get help with getting access to my account and got a response from James in (literally) five minutes. The app itself is amazing in allowing me to customize my shop theme however I'd like, but I really judge a product on how it handles error resolution and Shogun is exactly what you hope for when you've got a problem. They're responsive, have the answers to fix your problem, and get you back up and running with your day in minutes. I was incredibly impressed. Love Shogun!
Wow — thank you so much for this amazing feedback!
We’re thrilled to hear James was able to jump in so quickly and get you back up and running. It means a lot that you value both the product and the support experience — that’s exactly what we strive for!
We’re so grateful to have you with us and appreciate your kind words about Shogun!
Sweetan | Client Services
Shogun
I had a small coding issue preventing a page from publishing which was dealt with very quickly and effectively. Highly recommend the support team and the app
Thank you so much for the wonderful feedback! 💙
We’re so glad our team could quickly sort out the issue and get your page published. We really appreciate your recommendation and your support!
Sweetan | Client Services
Shogun
Amazing app, and super quick help from support team!
Being using it for years!
Thank you so much for your amazing support over the years!
We’re thrilled to hear you’ve been enjoying the app and that our support team could help quickly when needed. We truly appreciate you being part of the Shogun family!
Sweetan | Client Services
Shogun
Support is quick and extremely helpful. They take their time explaining what is done and will walk you through the process. Thank you!
Thank you so much for the kind words! We’re really glad to hear our support team was able to help and take the time to walk you through everything. Providing clear, helpful guidance is very important to us, and we truly appreciate you taking the time to share your experience. 😊
Sweetan | Client Services
Shogun
Makes creating shopify landing pages so much easier! Great support and timely responses!
Thank you so much! 🎉
We’re so glad Shogun has made building landing pages easier for you, and it’s great to hear our support team has been helpful. We really appreciate your kind words!
Sweetan | Client Services
Shogun
Tech support has been great when issues popup. They've resolved them right away.
Thank you so much for your kind words! 🙌
We’re really glad to hear our support team could jump in quickly and get things resolved for you. We appreciate you being with us!
Sweetan | Client Services
Shogun
Love working with you all! So easy to communicate with, so helpful fixing problems or troubleshooting - best customer support team out there.
Thank you for the amazing feedback! 💙
We’re so glad communication has been smooth and that our team could help troubleshoot quickly. It means a lot to hear we’re the ‘best’ in your eyes!
Sweetan | Client Services
Shogun
This is a great app for those who need pagebuilding solutions but lack any coding skill. The support team is helpful and usually very quick.
Thank you so much for your kind words! 🎉
We’re so glad Shogun makes page building simple and accessible, and it’s great to hear our support team could be there when you need them. We truly appreciate you being with us!
Sweetan | Client Services
Shogun
The support team is the diamond. Yeah the builder works, its UI is intuitive, there are built in AB capabilities, all the bells and whistles. However, online it all works until it doesn't. This is where the supports matters! Responsive and knowledgeable!
We were updating a theme and something broke. Mobile CSS issue. Within minutes the support identified the line that was giving us hardships in our theme. They saved us days in QAQC, development and helped us bring the new theme in front of our customers.
On Shopify the biggest cost is the opportunity cost! Thanks Sweetan! You are a Rockstar!
Hi there, we greatly appreciate you leaving us this feedback.
This absolutely made our day 🙌
We’re so glad that Shogun and our support team could help you move fast and save time; that’s exactly what we aim for! It was great to communicate with you. I am happy that I was able to help you. 😊
Thanks for trusting us and letting us be part of your Shopify journey!
Sweetan | Client Services
Shogun