評價 (3,306)
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I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)
Thank you so much for taking the time and sharing your experience in the form of this review, Harvey.
It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡
Our support team is always here to assist you and we'll look forward to serving you again.
We appreciate the honest recommendation. 😊
Sweetan | Client Services
Shogun Page Builder
The app is very intuitive and provides an affordable flexible solution to produce promotional landing pages without the need for an expensive UX/UI designer. Don't get me wrong...nothing will ever beat hiring a professional UX/UI designer and I still continue to work with them to this day for our more important/larger campaigns or requirements, however for our smaller or adhoc campaigns and product launches the tool is invaluable. Support is also top notch and rapid, shout out to Sweetan for fixing a HTML issue that was completely outside of their remit (it was a problem with a third party tool).
Thank you so much for taking the time and leaving us such a wonderful review, Will! 🫶
Your feedback means a lot and we are super glad to read that you've been finding Shogun to be intuitive, flexible, and affordable when it comes to working on the pages for your store.
Our support team is always here to answer any questions you may have and assist you when it comes to resolving any issues. It was great to communicate with you and I sincerely appreciate the shout-out. Thanks! 😊
Please let us know if there's anything we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
The support team at Shogun have been incredible, especially Kalen and James. I’ve written to them with several questions and they’ve answered each one with patience and comprehensive help and useful resources. The app itself is very easy to use and has many unique functionalities, like optimising content for each device available. Definitely recommend it!
The app is very simple to use on a basic level and has surprisingly good amount of customization options for a wider knowledge base user. The support for Shogun is probably one of the fastest responding and enjoyable to talk to out all different apps we've used.
Thank you for your review! We really appreciate you taking the time to leave us a positive review! Happy to hear that our team could help you out and that you are enjoying Shogun!
Please let us know if there is ever anything that we can help you with!
Karl | Manager, Technical Support
The service is really great, they help you out very quickly if you need anything! Helps create a professional looking site.
Hi there! Happy to hear that Shogun has been helping you to create a professional site. Thank you so much for leaving us a review.
Let us know if you have any questions and we'll be glad to answer them.
Sweetan | Team Lead | Support
Shogun Page Builder
I've been using this app to customize my page and the help team has been AMAZING with all my Q's! Fast. Easy to use and my site looks a million times better!
Thank you so much for the review, Chantal! 🎉
It was really great to communicate with you earlier. I'm happy to hear that Shogun has been easy to use and your site is looking amazing. We are always glad to assist you and help you make the most out of Shogun. 😊
Sweetan | Team Lead | Support
Shogun Page Builder
I had a very odd issue with my site as I was building pages, and I was very concerned that all my work was going to be unusable. I contacted support and Lynsey was absolutely amazing, fixing the issue within 4 business days, and informing me of why it went wrong and what the process was to fix it. Thank you so much for your prompt and detailed help!
Hi there, Sophia! Thank you for taking the time and sharing your experience with Shogun in the form of this review. 💜
I am very happy to hear that Lynsey was not only able to fix that odd issue but was also able to share additional information about the cause. I will be sharing the feedback with her and our entire support team. 😊
We'll look forward to assisting you again and if you bump into any issues, please don't hesitate to write back to our team.
Sweetan | Client Services
Shogun Page Builder
I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.
Hi there, James! 👋 Thanks for leaving us a review.
We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊
Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you.
Thank you for your support.
Sweetan | Client Services
Shogun Page Builder
We use shogun for products, pages & blogs. The live chat feature is AMAZING ! Always fast and super helpful :)
Hi, Oliver! 👋 Thank you so much for taking the time and leaving us a review.
We are happy to hear that you have been utilizing Shogun for your products, landing pages, and blogs. We are also glad that you find the live chat feature fast and useful. We are also available to help via email as well.
Please let us know if you bump into any issues or have any questions for us. We'll be there to answer and assist you. 😊
Sweetan | Client Services
Shogun Page Builder
The customer service of the product is awesome, so quick and always helpful! I quite enjoyed using the product.
Thanks for taking the time to leave a review! So glad to hear that you've had an awesome experience with our support team and with Page Builder! If there is anything else we can help with, don't hesitate to let us know.
Kalen | Team Lead, Support
Shogun Page Builder