評價 (3,306)
調整搜尋範圍
-
根據評分
Great app and amazing customer support!
We use Shogun for specific purposes, and at the beginning, we had problems with integration. I've written to the support team many times and each time they tried to help me. Despite all the difficulties in the beginning, now we use the Shogun page builder every day, and we are delighted with it.
Amazing page builder app with top notch, personalised support. The interface takes a while to get used to but once you do it's very easy to navigate and get high quality pages live within no time, without a developer
Saving and publishing feature is so slow. Saving a page takes 10 seconds and sometimes up to a minute. Publishing is about the same. Very annoying, especially when you risk loosing all your work given there's no auto save.
Hey there,
I'm really sorry to hear that you are experiencing longer than usual waits when saving or publishing a page. I would absolutely like to take a closer look into this issue to see if we can help resolve this. I fully understand that this can be very frustrating, especially when saving/publishing content is crucial for designing your pages.
I've reached out to you via email/phone and hope to hear back from you. Thanks so much for your patience and understanding and look forward to speaking with you soon.
Kalen | Team Lead, Support
Shogun Page Builder
We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design.
Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy.
But overall a great addition to Shopify! And also great and quick support.
Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to support@getshogun.com if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :)
Karl,
Team Lead, Technical Support
Great app, great service, they answear a saturday night, very late and solved my very simple almost dumb question in a friendly manner, really glad we try it again, we will stick to the app.
Thank you for your review! We really appreciate you taking the time to leave one. Glad to hear that support could help you out! Let us know if you have any other questions. :)
Karl | Team Lead, Technical Support
Finbarr and Nick have helped us numerous times with our site, nothing is too much trouble for them. Brilliant app, even better staff. 5 Stars
Great builder! Can't imagine my site without it!
Still fairly new to Shogun but so far it's been a fantastic tool. Easy to use for someone with no coding knowledge with lots of great templates, also has the ability to add html to give extra flexibility. Would be great if it had Emarsys integration for forms, exporting every entry in a single csv is a bit clunky and we do struggle as a team with the limited logins but otherwise really pleased with it.
Whenever I need help from Shogun, there is no help. They want you to hire a professional to do your need on their app.
Hey there, Ozkan! Thanks for leaving us a review.
I am sorry to hear that you didn't have a good experience with our app and the support team.
I see my colleague James has been in touch via email.
I apologize in case you felt there has been no help. It looks like what you were looking to achieve isn't a native feature when it comes to the product box element we have. However, we try out best to guide you in the right direction or share a workaround when possible.
We do value your feedback and suggestions as it helps us to work on features that would help all our users.
Sweetan | Client Services
Shogun Page Builder