Shogun網頁構建器 , 3,282 則評價

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年9月19日

Easy to use and the support is superb!

Privateer Bikes
英國
使用應用程式 大約3年
Shogun Labs, Inc. 已回覆 2023年9月21日

Hey there, Jacob! Thank you so much for sharing your feedback and leaving us a review.

We are super excited to hear that Shogun has been easy to use and that our support team has been able to help.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

2023年9月11日

The support was very quick and helpful

Vegan Style
澳洲
使用應用程式 接近3年
Shogun Labs, Inc. 已回覆 2023年9月13日

Thank you so much for leaving us a review, Rebecca!

We are super glad to hear that our support was able to assist you in a timely manner. Please let us know if there is anything else we can help you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

2023年7月10日

Be careful, this company makes it really difficult to unsubscribe and like to keep charging you even if you unsubscribe. Scam subscribe and unsubscribe methods like Amazon Prime... BE WARNED!

BCF.lt
立陶宛
使用應用程式 接近3年
Shogun Labs, Inc. 已回覆 2023年7月10日

-UPDATE-
25th July 2023
Hi again! I see I haven't heard back from you and it has been a while. I wanted to check if it was possible to reply back to the email thread so that I can help you further with this.
Thanks!
--------------------------------------
-UPDATE-
11th July, 2023

Hey again! I see we received a couple of emails about this and I reached out on both to connect someone from the BCF team, but I haven't heard back yet.

Would it be possible to reply back to me so that we can connect further and I can assist you better with the use case?

I'll be looking forward to hearing back from you soon.
--------------------------------------------------------
Hey there! I just saw this 1-star review you left for us and I wanted to reach out and check if there is something I can help you with while trying to make sure we can turn your negative experience into a positive one.

I am sorry to hear that you feel it is difficult to unsubscribe and that you are being charged. Please note that recurring app charges work based on your billing cycle in Shopify and if you don't wish to use Shogun and if you would like to cancel the subscription you are free to uninstall our app from your Shopify account.

I see you uninstalled the app from your account on June 9, 2023.

I also see we had no prior communication or conversation about this matter from you and I just noticed that you have reached out to us via email to discuss this further.

I am going to reply back to you and hopefully we can assist you further to clear the doubts. I'll look forward to hearing back from you via email.

Sweetan | Client Services
Shogun Page Builder

2023年7月21日

Rhys has showed me very professional support, proven that he's very reliable and great at his job, what's more Rhys made sure to solve all my problems.

My Store
波蘭
使用應用程式 6天
Shogun Labs, Inc. 已回覆 2023年7月26日

Hi there, Adam! Thank you so much for taking the time and leaving us a review.

I am super glad to hear that Rhys was able to help resolve the issue for you. He is indeed awesome and I appreciate the kind words. I will be sure to pass the feedback with him and the entire support team.

Please let us know if there's anything else we can assist you with. 🫶

Sweetan | Client Services
Shogun Page Builder

編輯時間:2023年11月27日

Great customer service and knowledgeable support :)

BrilliantPad
美國
使用應用程式 接近2年
Shogun Labs, Inc. 已回覆 2023年8月21日

Hi there, Vanessa! Thanks for leaving us a review.

I am glad to hear that Leah was able to help with the design of the landing page you were working on. She's indeed awesome and I am happy to share the kind words with her and our entire team.

Please let us know if there is anything else we can help you with. 🫡

Sweetan | Client Services
Shogun Page Builder

2023年7月27日

Easy to use, very intuitive and offer much more flexibility than any themes I worked with, but the best is super fast and very reliable customer service!

Colorescience UK
英國
使用應用程式 2天
Shogun Labs, Inc. 已回覆 2023年7月31日

Hi there, Chris! Thank you so much for leaving us a review of your experience with our app and the support team.

We are happy to hear that you are finding Shogun to be easy to use and intuitive when it comes to flexibility. Thanks. 💜

Our support team is always here to assist. Please let us know if you bump into any issues or have any further questions. 😊

Sweetan | Client Services
Shogun Page Builder

編輯時間:2023年10月30日

Great help, thank you, Leah!

SOPHIA MAE
荷蘭
使用應用程式 大約1年
Shogun Labs, Inc. 已回覆 2023年7月4日

Thank you so much for such kind words and the review, Machteld.

We are excited to hear that Shogun has been the perfect match for your requirements and that the app has been helpful when it comes to building and designing landing pages, the way you want them with the drag-and-drop elements we have. I agree they are super easy to use and require no code. This means a lot to us. 😊

Also, I will surely share the feedback with James and the rest of our team. We are glad that we could help and we'll be here to assist and answer the questions again for you. ❤️

Sweetan | Client Services
Shogun Page Builder

2023年9月1日

This app has alot to offer. Unfortunately it was'nt for me, as i was looking for a free plan. I contacted their service team who answered all my answers. Sweetan Mankotia answered my queries and helped me make an informed decision.

MY WATCH SHOP
英國
使用應用程式 5天
Shogun Labs, Inc. 已回覆 2023年9月4日

Thank you so much for leaving us this review, Ramsha. We greatly appreciate the kind words. 🙏

It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. We always try our best to help guide you in the right direction while making an informed decision and I am glad I was able to do that.

We'll be here if you bump into any issues or have any further questions.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

2023年7月26日

Needed help with a form issue and Rhys was very responsive and helpful sorting the issue out. Thanks Rhys

The Lab coaching academy
英國
使用應用程式 9天
Shogun Labs, Inc. 已回覆 2023年7月28日

Hi there, Joe! 👋 Thanks for taking the time and leaving us a review.

It is great to hear that Rhys was able to help resolve an issue with the form in a very responsive and timely manner. I'll share the kind words with him.

Please don't hesitate to write back to us if there is anything else we can assist you with. Thanks for your support. 💜

Sweetan | Client Services
Shogun Page Builder

2023年6月14日

Have recieved nothing butfqst, friendly and informed support thus far, always willing to go the extra mile

JRV One Stop Shop
南非
使用應用程式 9天
Shogun Labs, Inc. 已回覆 2023年6月15日

Thank you so much for leaving us a review, Rebecca!

We are super glad to hear that our team's willingness to go the extra mile has led to a great support experience for you. I am happy to share the kind words with the entire team.

We are always here to assist you and answer any questions you may have. Thanks for your continued support. 🙂

Sweetan | Client Services
Shogun Page Builder