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i use this app a lot and their customer service is great. i just wish the screen size compatibility would be addressed between a big desktop screen to a smaller one (not a tablet or mobile phone).
A very versatile app that gives you a good amount of freedom when it comes to customizing your pages.
Best page builder app. We use it for all our pages. Some minor things could be improved, but in total a really good app!
I fell like this is the best page builder tool. With a lot of page elements it is very useful to create any kind of website without any programming skills.
Also, we can create a custom element which is simply the best.
The support team is very responsive. They have an integrated chat service where we can ask any problems that we are facing and get the solution ASAP.
Thank you for this tool.
The app is not working properly, support has not fixed it. Cannot access my product page to edit it. There is some technical error. Gone back and forth with their team and they have finally decided to acknowledge that I have a problem. Waiting for their technical staff to respond but this is a huge disadvantage on a LIVE product page that I cannot even access because of this app.
I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..
Hey Tim,
Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark.
We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration.
I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-)
We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more.
Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon.
UPDATE:
Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-)
Kalen | Team Lead, Support
Shogun Page Builder
Shogun has been super helpful for modifying my Shopify Product pages in a drag and drop layout. I was having some issues with how images were rendering on my site on mobile devices. I got online with Shogun's chat and just a few minutes later the issue was resolved and several other questions were answered. Jill is tech support was very helpful and professional. I recommend Shogun!
After running into some issues with their scheduling feature, and after a long wait to have it working again (roughly 8 months), I can say that now the app is working flawlessly. Why it took this long to fix such an important feature I still don't understand. Having said this, we find the app extremely useful, and now that the main problematic issue has been fixed, we have no complains about it. Being completely honest when we encountered the scheduling issues last year we looked at the competition as we thought about dropping Shogun back then. Not a single app comes close to the level of controls and features that Shogun offers. So we stuck to it and now we are glad we made that decision. We use this app on a daily basis and it saves us a lot of work and time by making it extremely easy for anyone in our team to update the content. We had given one start initially when the issues were happening and now are changing it to 4, given that they solved their problems and that they made a great effort in keeping us informed of their progress. Had it not been for those issues I would have given them 5 stars from the get go.
Update: Our frustrations with Shogun are back. The HTML Shogun builds is VERY poorly built, it literally adds hundreds of unnecessary and they follow little to no semantics. I've complained a few times about this, and their response is 'that's how our team built it'.
Oh well.
Hey Pablo,
Thank you so much for all of your continued patience.
We recognize that you've been waiting on a couple of bug fixes for a while. I wanted to provide some additional clarification that although progress has been slow on these tickets, our engineering team is hard at work to get this resolved.
I've sent you an email and attempted to reach out to you on the phone as well. If you'd like to speak with us more, we'd be happy to chat anytime.
Thanks again for all of your patience and understanding and we're looking forward to hearing from you soon.
Kalen | Team Lead, Support
Shogun Page Builder
This app the most for any business! Whether if you want to create a landing page for sales, or just edit your product page. You can do anything you want. Customer service is great. Easy to use. Highly recommended!
Used their Page Builder Functionality and found it very easy to use. It also has ability to create complex structures and create snippets which can be replicated elsewhere which saves a lot of time.
I think they need to add more Slider animation functionalities to improve the options.