評價 (3,303)

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年2月20日

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

J&K Cabinetry
美國
使用應用程式 5年多
Shogun Labs, Inc. 已回覆 2024年2月23日

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

2023年12月4日

Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!

StrippedSupply
澳洲
使用應用程式 接近2年
Shogun Labs, Inc. 已回覆 2023年12月5日

Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.

It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.

We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

2023年11月24日

I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!

Depology
美國
使用應用程式 2年多
2024年2月19日

We have had an excellent experience using Shogun. The landing page builder is easy to use and allows for way more customizations. But, the best part of Shogun is the support. They are always super helpful and go out of their way to give resources and support. We have worked with Sweetan on their team and he has been amazing to work with. He clearly knows the product well and has offered us a variety of helpful solutions.

VAMPONS Wholesale
美國
使用應用程式 5個月
Shogun Labs, Inc. 已回覆 2024年2月23日

Hey there, Liv. We are excited to read your feedback. Thanks for taking the time and write this review.

It has always been great to communicate with you and I feel glad to be able to help. We strive to ensure you have nothing but exceptional experience with Shogun and our support. Thank you so much for sharing this honest feedback.

We appreciate your love and support. 😊

Sweetan | Client Services
Shogun

2024年2月22日

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Little Giant Ladder Systems
美國
使用應用程式 接近4年
Shogun Labs, Inc. 已回覆 2024年2月28日

Thanks for leaving us a review and sharing the feedback, James.

We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.

We'll be here to assist you if you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun

2023年12月3日

Easy to use app, Free version i used was perfect for the one page i needed. Customer service was also excellent when i had an issue even know im on the free plan. Would recommend

Calgary City Motorsports
加拿大
使用應用程式 6個月
Shogun Labs, Inc. 已回覆 2023年12月5日

Thank you for taking the time and leaving us a review and sharing your feedback with us, Matt.

It is great to hear that you are finding Shogun to be easy to use for your requirements. We look forward to assisting you again should you bump into any issues or have any further questions for us. 😊

Sweetan | Client Services
Shogun Page Builder

2023年12月18日

Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!

021 Originals
美國
使用應用程式 3年多
Shogun Labs, Inc. 已回覆 2023年12月20日

Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

2023年12月26日

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
美國
使用應用程式 6年多
Shogun Labs, Inc. 已回覆 2023年12月27日

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

2023年12月11日

We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!

Redbarn Pet Products
美國
使用應用程式 1年多
Shogun Labs, Inc. 已回覆 2023年12月14日

Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review.

I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app.

We look forward to assisting you again in the future. 😊

James | Client Services
Shogun - A/B Testing & CRO

2024年2月12日

Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.

Findlay Hats
美國
使用應用程式 大約4年
Shogun Labs, Inc. 已回覆 2024年2月15日

Hi there, Jimmy. Thanks for taking the time and leaving us a review.

We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future.

Thanks for your honest recommendation. :)

Sweetan | Client Services
Shogun