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The app is great, and the customer support I received (with Andre) was so amazing!! They say 24/7 and it's true!. He responded immediately. Usually when I write customer support I'm readying myself for an uphill battle explaining/re-explaining the situation till they finally agree to help. Andre understand the issue immediately, assessed it so quickly, and resolved it INSTANTLY. Thank you!!
Amazing! We really appreciate the thoughtful review!
So glad to hear that you had a pleasant experience with Andre. I'll pass along the comments to Andre and the whole team :-)
Kalen | Team Lead, Support
Shogun Page Builder
This app allows us to easily and quickly make updates to our website front end that look and function great, with no development knowledge. I had a small hiccup with our page layout and James in the support team got back to me quickly with both a solution and explanation.
So happy to hear that you are finding Shogun useful! Thank you for taking the time to leave us a review!
Karl | Team Lead, Technical Support
We couldn't have built our website without Shogun. Simple, Intuitive and straight forward, by far the best tool we've discovered in 2019! Amazing support as well !
The chat was the perfect solution. I truly appreciated to super quick and fast help. Problem solved!
Hey there! Thank you so much for leaving us a review.
Happy to hear that you are having such a wonderful experience and our support team could assist and resolve the issue quicly. Let us know if we can help you again in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
The app is very simple to use and it does everything it needs to. I came across a couple of issues when using it, but Rhys from the support team was on hand to provide a solution for me in no time at all.
Glad to hear that you are finding Shogun useful! Thank you for taking the time out of your day to leave us a review, I'll be sure that your kind words get to Rhys.
Karl | Team Lead, Technical Support
I have been using this app from its beginning. Ive been introduce to other page builders but this was and still is the best one by far!!! Never disappoints... and the customer and tech service is better than no other.
So happy to hear that you are enjoying using Shogun and that our team has been able to help you out! I'll be sure to pass your feedback onto the team. Thank you for your review!
Please let us know if there is anything else that we can help you with!
Karl | Manager, Technical Support
The support team is great. If you do have an issue, they respond in a very reasonable amount of time and their replies are thoroughly helpful.
Thanks for the review!
So glad to hear that you found our responses helpful and in a reasonable time frame. That's certainly what we aim for :)
I'll pass along your comments to the whole support team.
Kalen | Team Lead, Support
Shogun Page Builder
Shogun is the best page builder I have used, and I have used most of them. It is feature rich, easy to use and they offer great support if you ever need it.
Hi there, Thanks a lot for the review.
We are really glad to hear that you're having such an awesome experience with Shogun. Shogun indeed is super easy to use with features and elements that help to design great pages.
Our support team is always happy to assist and answer any questions you have. We'll look forward to assisting you again. 😊
Sweetan | Team Lead | Support
Shogun Page Builder
Great service. I ran into a couple of problems and the support team replied immediately with solutions. Great support from Colby and Andre!!!
Hey there, Thank you so much for leaving us a review.
I am really happy to hear that our support team could help. I'll be glad to share your feedback with Colby and Andre!
Please let us know if you have any questions for us in the future, we'll be happy to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
Flexible and best page builder for Shopify. Highly recommended for any shops need to customize and be unique.