Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

April 11, 2023

It is indeed helpful for page editing, but it will be a bit complicated, and it will take a while to master it. Customer support is very helpful, and you can find them if you don’t know it.

MagOnePhoneStand
China
About 1 year using the app
Shogun Labs, Inc. replied April 11, 2023

Thank you so much for leaving us a review, Zeyang!

We appreciate the feedback and will surely ensure that we can iron out any complications you encountered while mastering Shogun to its full potential.

I am also happy to hear that you had such an amazing experience with our support team. I'll be sure to share the kind words with the entire team. Let us know if there's anything we can assist you with in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

July 25, 2019

Very solid page builder, would be nice if mobile optimization was easier. Very solid page builder, would be nice if mobile optimization was easier.

MOTIF Fine Home Hardware
United States
About 1 year using the app
June 18, 2020

Love Shogun. First time user! It has been friendly to use and flexible. Excellent and fast customer service!

Yes She May
United States
About 1 year using the app
Shogun Labs, Inc. replied June 18, 2020

I'm so glad to hear that you had a pleasant experience using the Shogun Page Builder app so far. Please let us know if there is anything that we can improve to get to a 5 star level. We would love to hear from you!

Kalen | Team Lead, Support
Shogun Page Builder

September 27, 2019

Nice App. Easy to use. Lot of features. Had issues opening in Microsoft Edge. But it worked fine with chrome.

Cortex Toys
United States
About 1 year using the app
January 10, 2022

I had an issue with a section not showing on my landing page. I contacted support, and they were very helpful and so quick problem solved.

Bob & Frank
Australia
About 1 year using the app
Shogun Labs, Inc. replied January 10, 2022

Hey there, Thank you so much for your review.

We are really glad to hear that the support team could help and the problem with the landing page was resolved.

Please do let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited December 1, 2020

We had an issue with the product reviews plugin within Shogun which we reported where we had hundreds of reviews but the plugin only displayed the last 5. This started to negatively impact our conversions. We reached out to support, were told it would be escalated but the issue still continued. I originally left a 3 star review because I felt this complaint was ignored which is unfortunate for such a pricey solution. I received a direct phone call from tech support resolving the issue within hours of leaving my review which was surprising. I appreciate the quick response and have bumped the rating from 3 stars to 4 stars. I would love to give it a 5 star rating except I still feel the price is a bit steep for it what it really offers. Don't get me wrong it works great outside of the reported issue, but it is a bit pricey as a monthly recurring page builder. If you aren't cranking out pages at an ongoing rate it's hard to justify the expense. It was great getting a fast response after my initial review, however, tech issues should be responded to without the need of going public to get a resolution.

Fineapple Vegan
United States
About 1 year using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you so much for your review! We appreciate the feedback and apologise for the negative experience you had - glad that we could work with you to turn this around to a more positive experience.

I can assure you that no issues are ignored by our engineering team - this particular issue came due to a change made within Shopify itself, our engineering team needed to take the time to investigate the issue and deploy a fix to resolve the issues that you, and others, were experiencing. This was, unfortunately, a Shogun-wide issue that's now resolved.

Thank you for your patience during the process!

Karl | Team Lead, Technical Support

November 19, 2019

We have used this app to create alternative landing pages, as well as blogs and specific content for other pages in our website. This app offers the flexibility to design pages in a friendly way.

SeeMe Beauty
United States
About 1 year using the app
July 18, 2018

Good Support and helps to add extra elements to the theme.

Aussie Time Sheets
Australia
About 1 year using the app
Edited October 2, 2019

I use this app currently. I wanted to customize my product page in a way that just wasn't possible with any template.

Shogun is great for this - in fact it's the only way to really get what you want in Shopify, We spent a lot on themes that just couldn't do it. We use the Debut theme with shogun.

Any Issues I have had are handled personally and successfully, which is important when you're a small business.

The reason for 4 vs 5 stars is that it does not work with other shopify apps and anything that is not in Shogun will require a dev.

Zamia Life
United States
12 months using the app
Edited November 29, 2017

While the plugin does a good job with standard page creation there are limitations when editing product specific pages. The contact form that comes with Shogun is too basic and doesn't have enough options. Depending on what font you use in the text boxes you may experience issues with your font reverting back to default web fonts while viewing your pages on different browsers and devices. There are a few other kinks that need to be ironed out before the subscription price can be fully justified.... however I will say that the Shogun team has been great at responding to my concerns and providing short-term solutions while they improve their platform. All in all, out of the other available page builders for Shopify I found Shogun to be the most user-friendly with minimal bugs. I would love to see the Shogun team look at Visual Composer plugin for Word Press for inspiration as they have built a pretty robust page builder for that platform. Keep it up!

Nthdegreeunderwear
Canada
12 months using the app