Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

August 31, 2023

Great experience! Easy to use and the chat is super useful. I had a few questions and they answered super quickly and efficiently

ROSALY
Switzerland
Over 2 years using the app
Shogun Labs, Inc. replied September 4, 2023

Hey there, Clara. Thank you so much for taking the time and leaving us a review.

We are super glad to hear about your amazing experience with Shogun. I am also happy to hear that our support team was able to answer the questions in a timely manner for you.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

October 3, 2023

Support was very quick detailed and attentive. Also previous dealings w company were great.

GuavaBamboo
Canada
3 months using the app
Shogun Labs, Inc. replied October 6, 2023

Thanks for taking the time and leaving us a review, Marcel.

We are glad to hear that our support team was quick to help and that the experience has always been a positive one. Thanks for sharing the feedback.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

Edited June 22, 2023

Great customer service and very responsive, answered all of my questions and resolved them promptly. Would definitely recommend this app to other users who need to build a beautiful landing page. 

Silkie
United States
6 months using the app
Shogun Labs, Inc. replied June 24, 2023

Thank you so much for taking the time and leaving us this review, Ann.

We are happy to hear that you are having such a great experience with Shogun as an app and with our support team. We greatly appreciate your support. 🫶

Thank you so much for your honest recommendation and please let us know if there's anything else we can assist you with.

Sweetan | Client Services
Shogun Page Builder

September 4, 2023

Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team

Shadowfang Keep
United States
About 2 months using the app
Shogun Labs, Inc. replied September 6, 2023

Thank you so much for leaving us a review, Revenant!

We sincerely appreciate the kind words. We are very excited to hear that you are having such a wonderful experience with the app and our support team. We always ensure we fix the issues for you or guide you in the right direction. And, we'll continue to serve you in the future as well. 😊

Thanks for all the love and support. 💜

Sweetan | Client Services
Shogun Page Builder

May 31, 2023

The support is outstanding! Not only are they extremely fast in responding, but they will go above and beyond and send detailed steps to follow or even short training videos specific to your brand/webpages. Shogun has been quite user friendly and I feel at ease knowing there is ongoing support for any of my queries.
Thank you Shogun team for the amazing service and care!

AVRY JAMES LABEL
Australia
7 months using the app
Shogun Labs, Inc. replied June 1, 2023

Hi there, Melanie! Thank you so much for taking the time and sharing your experience with us. 😍

We are super glad to hear that Shogun has been easy to use and that our support team has been able to help and answer the questions in such a quick time for you. We strive to ensure we can offer resolutions in a timely manner or help guide you in the right direction as we understand how important that is.

We are here to assist you in the future should you bump into any issues or have any further questions. Thank you so much for all the love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 16, 2023

I've been using Shogun across multiple Shopify stores for many years now and I absolutely love it. The app itself is great, but the support is even better! Justine was amazing. Thank you :)

The Hearing Co.
Canada
About 1 year using the app
Shogun Labs, Inc. replied May 16, 2023

Hey, Joshua! 👋 Thank you so much for sharing your feedback in the form of this review.

We greatly appreciate your support and are happy to hear that your experience with Shogun across so many stores has been so great. Justine is indeed amazing and I am happy to pass on the kind words to her and the entire support team. 🫶

Please let us know if there's anything we can assist you with. We'll look forward to assisting you again.

Sweetan | Client Services
Shogun Page Builder

August 24, 2023

I've been using this app for nearly a year now. It's an excellent app with excellent features and support. The only downside is that it's a little bit pricy.

ann-webb-skin-care
United States
10 months using the app
Shogun Labs, Inc. replied August 28, 2023

Thank you so much for leaving us a review, Hareendra.

We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊

Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder

May 15, 2023

Super friendly and helpful staff that responds within few minutes and active team of developers that work hard behind the scenes to always bring us some new features (loving the global snippets), thanks for your support over the last few years.

ConfidenceClub UK
United Kingdom
8 months using the app
Shogun Labs, Inc. replied May 16, 2023

Thanks a lot for taking the time and leaving us a review, Pawel!

We appreciate you sharing your experience with Shogun and our support team. I'll be sure to share the kind words with the entire and let them know how much you are loving the new features, including the Global Snippets. 🥰

Our team is working on a lot of other features and we'll be more than happy to share an update so that you can try them out.

Thank you so much for your continued support. We'll look forward to assisting you in the future as well. 😊

Sweetan | Client Services
Shogun Page Builder

July 12, 2023

Had couple of issues regarding instagram embeds styling and Rhys took his time to assist with the settings as well as sending me guides on how he's done it which was super helpful for next time!

Rhys was super responsive, helpful and most certainly a 'teacher' - I've learnt quite a few bits about Shogun features that I didn't know prior to today.

Lisou
United Kingdom
6 months using the app
Shogun Labs, Inc. replied July 17, 2023

Hey there, Rachel! 👋 Thank you so much for taking the time and leaving us a review.

I am very happy to hear that Rhys was able to help and that he was able to highlight certain Shogun features that you hadn't explored before. 😊 We are working on lots more features and we'll be happy to share them with you as they are released.

We appreciate the kind words and I'll be sure to forward them to Rhys and our entire team.

Please let us know if there's anything else we can assist you with. We appreciate your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder