Reviews (3,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
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Great customer service, I contacted today as I deleted a page by mistake and Justine recovered my page within a few minutes!
Thank you so much for your review! We really appreciate you taking time to leave us a review. I'll be sure your kind words get to Justine!
Thanks! Let us know if there is anything else that we can help you with. :)
Karl | Manager, Technical Support
A very good application, it has very powerful functions, I am most satisfied with Sweetan Mankotia, he quickly replied to my message and solved my problem. A great application, highly recommended
It's great to hear that Sweetan was able to resolve your problem quickly and that you're enjoying Page Builder so far. I will pass along your comments to Sweetan.
Kalen | Team Lead, Support
Shogun Page Builder
Fantastic platform ! Templets available or option to personalise !
The Support system very efficient ! Fast in replying and provide steps and video easy to follow even if you are not tech savvy !
Thank you so much for your review! Glad to hear that you are enjoying Shogun!
Karl | Team Lead, Technical Support
I was having trouble with the margins and padding. It was causing text cluttering and image stretching. I corresponded with the Shogun Help Center and Colby was so patient and helpful. He helped me figure out everything and taught me how to better align text and images so I can avoid those problems in the future.
Thanks for the kind words!
I'm so glad to hear that Colby was able to help. I'll pass along your comments to Colby :)
Kalen | Team Lead, Support
Shogun Page Builder
Superb support from the get go. Looking forward to using this app more to build out pages. Well done.
Thanks for the kind comments! We really appreciate you taking the time to leave a review :-)
Kalen | Team Lead, Support
Shogun Page Builder
Best website builder I've used. Excellent customer service. This gives you the ecommerce abilities of shopify with tools that are easier and even more flexible than squarespace.
edit: I've changed my review from 2 to 4 stars. I still have occasional issues with this app regarding formatting or things not being as expected. But they do have pretty quick responses from customer service (maybe an hour on average) and this has made my website look much better without needing the help of a professional designer. But don't try to make any last-minute changes or update your home page right before a big traffic event, because if you have a design error it can be very frustrating and there's no one to call/chat for immediate help on the basic plan.
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I've had nothing but problems with this app. It's easy to use but the functionality glitches often. My live pages look nothing like the design because of errors. The support team is nice but they don't have live help, you have to wait for an email. Wish I could just talk to a human. I have to keep the app installed until I finish my project but I can't wait to delete this. When it works successfully, it's a great tool but I am pretty frustrated quite often with this app.
Hi Julia! Sorry to hear about the issues you have been facing. It sounds like you may have been experiencing parity issues with Shogun. There is not parity between Shogun and Shopify's editors at this time. If a small change was made within Shopify to your page this could have caused the issue. Republishing the page should fix the issue. While we do not generally offer phone support we'd be happy to make an exception to help you work through this issue and help resolve any problems you're having. We do offer live chat support on our Measure and Optimize plans as well. Charles from our tech support team reached out to you via email earlier today. Looking forward to getting this resolved :) Thank you. - Nick (Cofounder, Shogun)
Shogun is superb Shopify web builder with 1st class support. There are other alternatives but they are inferior and much more expensive.
I am delighted the way they add increased functionality. Quite frankly, I cannot see myself running my website without it.
Keep up the great work!
We love Shogun !! It's been a little over a year and has never malfunctioned for us. We use it to build a ton of our pages at GlitterStarz. Super user friendly and always adding new features. Plus the photos look super crisp, which has been an issue with other builders.
Awesome customer support, constant improvements to the product, and great for managing your content without any tech know-how.
Thanks for writing us a review! We are constantly working on implementing user request features, and improvements to bring you the best experience possible. Feel free to pass along any feedback you have to our support team and we will make sure it gets to the right place!
Karl,
Team Lead, Technical Support