Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

June 5, 2023

Rhys helped me a lot! Great service. It makes the difference and definitely made me not deleting the app! Means, the app + supporting channel worth it!

I've been trying a lot of other options to do the same thing but this was the best

Singa
Brazil
28 days using the app
Shogun Labs, Inc. replied June 8, 2023

Thanks for leaving us a review, Lucas!

I am happy to hear that Rhys was able to help and offered a great support experience.

We also appreciate the honest feedback on how Shogun and the support team have made a huge difference and that you are finding the app worth your requirements.

Please let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun Page Builder

Edited August 14, 2023

They were quickly able to fix my concern. Thank you Shogun team! I really appreciate the timely reply that fixed my problem

mod-factory
Philippines
About 2 months using the app
Shogun Labs, Inc. replied August 14, 2023

Hi, MOD Factory team!

Thanks for taking the time to share your feedback. The loading screen that you encountered in the editor is a visual effect from your Shopify theme. The theme's loading animation was covering up the editable regions in the editor view. Our support team made a quick adjustment on our end to prevent the theme's loading animation from displaying in the editor. In case you missed it, an update of this adjustment was sent to you on the 12th.

We're happy to see that you've since been able to create and publish your store's sign-up page using the Shogun Page Builder editor.

Please do contact us at support@getshogun.com with any additional questions or feedback.

Thank you,
Jill | Client Services
Shogun Page Builder

June 2, 2023

First, just so you know, your app is amazing on Shopify, we can have the freedom of design which helps a lot when we are building landing pages. Secondly, it gives us a lot more leverage with our clients with regards to some limitations on the regular theme of shopify, so in both cases, we, as a design firm, look like gold to our client. So thank you for that.

Imeris
Canada
15 days using the app
Shogun Labs, Inc. replied June 2, 2023

Hi there, Itsik! Thanks for taking the time and writing this amazing review on your experience with Shogun and our support team. 🤩

We are very happy to hear that Shogun has been able to offer design freedom when it comes to creating great landing pages and that our app has been helpful to iron out other limitations with the theme as well.

Please let us know if there's anything else we can assist you with in the future. Thank you so much for all the love and support. 🥰

Sweetan | Client Services
Shogun Page Builder

September 6, 2023

Great support from team to help solving the issue!

GQSize
Thailand
About 2 years using the app
Shogun Labs, Inc. replied September 10, 2023

Hey there, Nat. Thank you so much for leaving us a review.

We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues.

Thanks for you support. 🫡

Sweetan | Client Services
Shogun Page Builder

July 25, 2023

The support from Sweetan and the Shogun support team has been great, highly recommend!

Ksubi US
Australia
Over 2 years using the app
Shogun Labs, Inc. replied July 27, 2023

Thank you so much for leaving us a review of your experience with Shogun as an app and the support team, Tiziana.

It was really great to communicate with you earlier and I am happy that I was able to help you and the Ksubi team. I will be sure to share the kind words with my entire team. 🫡

Thanks for the recommendation and please let us know if there is anything else we can assist you with in the future.

We appreciate your support. 😊

Sweetan | Client Services
Shogun Page Builder

August 1, 2023

Leah's help today was truly awesome, she went above and beyond and truly understood the vibe I was trying to create for the editorial page.
Biggest thank you, Leah

Jill Turnbull Beauty
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 7, 2023

Hi there, Jill. Thanks for leaving us a review.

I am glad to hear that Leah was not only able to help, but was able to go above and beyond. She is indeed awesome and I am happy to share your kind words with her and our support team.

Please let us know if there is something else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

August 8, 2023

Shoguns page builder was easy to use and beautiful on my website. Their customer support system was top-notch. The app is an overall hit- especially for e-com brands that want to take their store to the next level (where a theme might be too simple).

The Color Palette Studio
United States
9 days using the app
Shogun Labs, Inc. replied August 10, 2023

Hey there, Sam! 👋 Thanks for sharing your experience with us and leaving us a review. It means a lot and helps us to continue improving the app further.

I am happy to hear that Shogun was easy to use and that it allowed making customizations a breeze. Our support team is always here to answer any questions you may have and we'll look forward to assisting you again.

Thanks for the kind words and your support. 😊

Sweetan | Client Services
Shogun Page Builder

July 18, 2023

It's much better than the other page layout apps I've used for Shopify although it would be nice if you could design headers and footers with it and apply different ones to different pages. I had a major issue and customer support resolved it. I will be recommending this to some of my other clients as well.

PEHT
United States
11 days using the app
Shogun Labs, Inc. replied July 21, 2023

Thanks for taking the time and writing us this wonderful review, Robbie.

We appreciate the honest feedback and are so glad to hear that you are finding Shogun better for your page-building requirements. Thanks.

We also appreciate the recommendation. 🤩

I have also shared your feedback/suggestion about the ability to design headers and footers that can be applied to different pages separately. Our team has been working on a lot of new features and making improvements to existing ones. We'll be happy to share an update as these get implemented and released.

Let us know if there's anything else can assist you with. We are always here to help you. 😊

Sweetan | Client Services
Shogun Page Builder

June 27, 2023

質問するとすぐに返信があり、問題解決の提案をしてくださいました。
作成中のページを直接見てもらえるので、より詳しく原因がわかります。
わからないことがあれば質問してみるのがいいと思います。
彼らはとても親切で丁寧です。

When I asked a question, they replied immediately and offered suggestions for solving the problem.
Since they can look directly at the page being created, they can see the cause of the problem in more detail.
If you have any questions, it is a good idea to ask them.
They are very helpful and courteous.

XEXYMIX 日本公式オンラインショップ
Japan
6 months using the app
Shogun Labs, Inc. replied June 30, 2023

Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶

We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder

August 15, 2023

Great product and excellent support. All the tools needed, now its time to build.

Special mention to Rhys for his outstanding help!

Namie Home
United Kingdom
24 days using the app
Shogun Labs, Inc. replied August 17, 2023

Hey there, Nathanael! Thanks for sharing your feedback in the form of this review.

We sincerely appreciate the kind words and are glad to hear that you are having such an awesome experience with Shogun and our support team. 🫡

I will be sure to share the feedback with Rhys and the entire support team.

Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder