Great, quick customer service ........................................!!
Works well enough, still needs some adjustments here and there but the guys are committed to improving their software and provide excellent communication. All in all, i'm sticking with them.
The Chocolate Box Australia
We have had this app installed on our website for several months now, and it does well. I think there is a little bit of a learning curve right at the beginning, but since I have become used to it, I have started to really appreciate the features that help me fine tune control over responsive designs - and now I think it is fantastic! The "screen settings" feature is amazing - I turn pieces of art on and off based on which device view I am working on, to get the best layout for the device screen size. I like the "disable stacking on smaller screens" button, and I like the snippets for easy copying and recreating artwork. It is the kind of program that you can build pages up from the foundations, but once built, you are able to reuse elements, so the time taken to learn the program, and build your elements becomes worthwhile. The measurements for padding and margins, borders, background image position, and many others, also give you the opportunity for fine control over your elements. I have had one or two bugs after a developer's upgrade, but it has never affected the published pages, only the background pages I have been working on (I always work on a copy, not the original), and I have always found the developer quick to respond to requests for support.
This app is a great way to create custom pages without having to know Shopify's liquid. But if I am honest, the best part of this app is the service. Nick is prompt and very knowledgeable, and he even follows up to make sure everything is still going well after having helped with your situation previously. This is definitely above and beyond what I am accustomed to working with other Shopify apps.
So we had an issue with Shopify's WYSIWYG editor. After over an hour on hold, we decided to email tech support at Shogun. Nick was apt to respond (very quickly I might add) He was kind enough to actually reach out and CALL US! That's top notch customer service. He showed us how to fixed the issue and reset our 14 day free trial !!! That is awesome! Keep up the great work!
Just got Shogun, and ran into some issues setting it up. Nick came to the rescue (at 9pm on Monday night). He helped me solve all my problems.
I'm excited to transform my website into something awesome.
So far, so good. Thanks Nick and Shogun.
Shogun has been great! It has made it much easier to build my online store on Shopify and the support has been wonderful!
Super easy interface to use. I watched the videos to get familiar quickly about how to get started. The videos are really important to learn how to set up your landing page. I started from a template and customized it to my needs. Quick and really nice support from Nick!
Great product and quick support. I've had some small little issues here and there, but they've been amazing at helping me solve them.
Probably the best Landing Page Builder I've ever used! I've used everything from Click-funnels, Leadpages, Thrive themes, etc...
My only note is that although the customer support is AMAZING, they don't have a technical team that is ready to help you troubleshoot the more technical problems.
But other than that, 24 hour response rate, and very polite.