Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and excellent customer service. Its drag-and-drop feature allows easy creation and customization of various pages, eliminating the need for coding skills or a web design company. Merchants value its ability to create sections, sync pages across multiple stores, support multilingual shops, and integrate with other apps. It's praised for enhancing website design and brand presence. The customer support team is commended for their proactive assistance, including detailed guides and video demonstrations.

June 27, 2017

Amazing app. Let's you redesign all your pages in any style you want. the tutorial videos are very helpful!

Ombites
Canada
8 months using the app
February 12, 2019

Been using their app for quite some time. Absolutely fantastic app. Legendary customer support..!!! What else does anyone need more?

Mangomask - A Case For Every Phone | Phone Cases India | Mobile Phone Covers
India
8 months using the app
Edited July 14, 2020

Great help! What started as a very stressful situation with Shogun was so calmly and quickly resolved with Shogun instant chat. Thanks to Andre for the help.

Alchemy Fine Home
United States
8 months using the app
Shogun Labs, Inc. replied July 15, 2020

Thanks so much for your review! Sorry to hear that the situation started off stressful. I'll be sure to pass your kind words onto Andre!

Karl | Team Lead, Technical Support

September 24, 2021

Great app, great customer service. The perfect tool for building landing pages and more. One of those rare Shopify apps that works as expected out of the box, with no major shortcomings. Customer service is quick and helpful in their responses. Bravo!

Sea to Table
United States
8 months using the app
Shogun Labs, Inc. replied September 24, 2021

Thank you so much for taking the time to write a review! So happy to hear that you consider Shogun a rare app that works as expected out of the box :) That is very high praise!

Kalen | Team Lead, Support
Shogun Page Builder

June 3, 2022

I needed this app to have more design control over my monthly blog attached to my website. It's given me the flexibility I need to do so and i've been happy with the performance. Customer service is excellent and extremely fast to help. Highly recommended.

Sixteen Cypress
United States
8 months using the app
Shogun Labs, Inc. replied June 3, 2022

More control and flexibility, awesome!

Really pleased to hear that you've had a pleasant experience with customer service. Appreciate the recommendation :)

Kalen | Team Lead, Support
Shogun Page Builder

July 3, 2020

The Shogun app is so easy to use. But I did run into a problem with an image that wouldn't download. I contacted Shogun Support - they did it for me and even sent me a link with instructions with all the steps to do myself. Great customer service!

Zenkai Sports
United States
8 months using the app
Shogun Labs, Inc. replied July 6, 2020

Thank you for your review! Sorry to hear that you ran into an issue - glad to hear that support could help you out!

Karl | Team Lead, Technical Support

October 28, 2019

great app, enabled me to create landing pages that no other app could do on shopify, would definitely recommend

Poseidon Equine
Australia
8 months using the app
March 14, 2021

Very Good App - Very Good Customer Service. I would recommend Shogun for everyone who would ask me.

FiberFeels
Israel
8 months using the app
Shogun Labs, Inc. replied March 16, 2021

Thank you! Really appreciate your review.

Karl | Team Lead, Technical Support

November 6, 2020

I like this App because of the extra elements that I was able to add to my site's pages for a great user experience. My two requests are:
1. Please increase the number of existing pages that can be modified with Shogun, in the Build plan. Currently it's only 25 pages (Build plan) and then jumps to 250 pages in the Measure plan. That's a big jump. We don't ask for more users under Build but please increase the number of pages e.g. 150 pages in Build plan would sound reasonable and comparable with the Measure plan.
2. Allow the existing home pages of Shopify to be edited using Shogun.
The customer support has been great. I will always look forward to new elements that Shogun will keep introducing to make our site visitor's experience even better :)
PS: Waiting to have access to more pages in the Build plan, thank you :)

ALEEM YUSUF
Australia
8 months using the app
Shogun Labs, Inc. replied November 10, 2020

Thank you so much for your review and for your feedback - we really appreciate all feedback that's sent our way, it's how we know what customers like yourself want! Noted - I've sent your feedback regarding the page limits to the correct team :)

In terms of editing the homepage, our team have also marked this as a feature request - something that's very highly requested

Thank you!

Karl | Team Lead, Technical Support

November 11, 2019

Shogun's Page Builder is so easy to use - very intuitive and I can create pages so quickly. But their Customer Service is even better! Responses are fast and extremely helpful. Would definitely recommend!

JOI
United States
8 months using the app