Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and excellent customer service. Its drag-and-drop feature allows easy creation and customization of various pages, eliminating the need for coding skills or a web design company. Merchants value its ability to create sections, sync pages across multiple stores, support multilingual shops, and integrate with other apps. It's praised for enhancing website design and brand presence. The customer support team is commended for their proactive assistance, including detailed guides and video demonstrations.

May 27, 2020

There are some limitations to being able to fully customize pages, but Andre was helpful in removing some of the obstacles!

The LIFEbar
United States
2 months using the app
Shogun Labs, Inc. replied May 29, 2020

Glad to hear that support was able to help you out, we will make sure to log the feedback that you gave so that it can go towards product improvement - we appreciate it - hopefully in time, we will earn that 5th star from you. :) Thanks for taking the time to leave us a review, too! Will definitely be passing the kind words onto Andre.

Karl
Team Lead, Technical Support

November 13, 2017

Yes it was all fine. I found some things a bit tricky but the developer helped out and was patient and sent me videos to watch which made it easier to understand. Mostly the response time was good but there were some delays of 8 hours or so between asking for help and getting a reply which was frustrating at times, but overall quite happy.

Twisted Twee
United Kingdom
About 2 months using the app
Edited May 3, 2022

So far so good. Actually loving it. Fantastic customer service. I hope that remains. We will see. But perfect score so far. ooops... there is no way to create Pop-Ups (lightboxes) for our videos. Unfortunately, this will not work for us. Had to bring it down one star

EZ-Level
United States
About 2 months using the app
Shogun Labs, Inc. replied April 29, 2022

Thank you so much for leaving us a review and sharing your feedback. Happy to hear that you are loving Shogun and having a good experience. Our support team is always available and happy to assist you.

Sweetan | Team Lead | Support
Shogun Page Builder

December 16, 2019

Compared to most SHopify themes that have limited personalization options, Shogun is great. Quite pricey but worth it in most cases. I am only facing 1 issue: i am currently customizing a paid Shopify theme, and everything works perfectly besides previewing product pages/product descriptions edited in Shogun. I was told that they will appear once i pay the theme, but i will wait until i am certain about the theme before spending 180 USD. Customer service is quite good, quick and responsive. A pity we cannot use the app to customize homepages also! :)

Rokai
Switzerland
About 2 months using the app
August 9, 2018

great product.

our UX/Other designers can do the landing page themselves instead of being dependent on engineering

Gazelle Production
United States
About 2 months using the app
August 24, 2020

This app is great to use as our Landing Page with our Google Ads. Its more affordable than Unbounce. I do wish they had the ability to have a drop down form where each form option could lead a vistor to a different URL on our site. Hopefully that feature will be added in the future. For now, I will just create a separate landing page for each campaign that we are targeting.

Express Mapping
United States
About 2 months using the app
Shogun Labs, Inc. replied August 25, 2020

Thank you for your review! I think that form idea is awesome! We will be sure to mark that as a feature request for the future development of the form element.

Karl | Team Lead, Technical Support

Edited February 3, 2020

An excellent option to customize your shopify website. Once understood the philosophy (it's quite quick) you can start customizing on your own. My wish is that Shogun proposes more various templates and features to be even more creative and appealing.

sye-startyourengine
France
About 2 months using the app
February 26, 2018

Overall great application and very easy to use. I wish there was a bit more flexibility, but it gives us what we need!

Turnabout Luxury Resale
Canada
About 1 month using the app
May 5, 2020

We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.

Starfish Project Wholesale
United States
About 1 month using the app
Shogun Labs, Inc. replied May 5, 2020

So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏

Karl
Team Lead, Technical Support

December 24, 2021

how can i build a site like tableclothsfactory.com, I want to build the home page category list like this site

storymeme
United States
About 1 month using the app
Shogun Labs, Inc. replied December 24, 2021

Hi there! Thanks for the review.

I have reached out to you via email so I can answer the question for you.

Please feel free to reply to that email thread or reach out to us via our support email address - support@getshogun.com so that we can assist you better.

Thank you so much.

Sweetan | Team Lead | Support
Shogun Page Builder