Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

June 20, 2020

There's a learning curve and some jankiness. But their SUPPORT is off the chain good. I'm writing this at 1:49am after about my 5th minor support inquiry for the day. Not only was it a quick turnaround, but he went the extra mile and found root cause and sent me a video despite us finding a workaround.

Pinwheel
United States
29 days using the app
Shogun Labs, Inc. replied June 22, 2020

Thank you for your review! We really appreciate it. Glad to hear that support could help you out when you needed it. I'll be sure to have a look through the correspondence and ensure that we log any feature improvement suggestions! Feel free to reach out if you have any product feedback!

Karl | Team Lead, Technical Support

May 5, 2020

We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.

Starfish Project Wholesale
United States
29 days using the app
Shogun Labs, Inc. replied May 5, 2020

So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏

Karl
Team Lead, Technical Support

March 29, 2022

Ich habe ein großes Problem mit meiner Seite gehabt und diese tauchen ab und an wieder auf (header & footer erscheinen in Speicherung, obwohl ausgeklickt). Der Support hat sich umgehend mit der Angelegenheit ausführlich befasst und das Problem in kurzer Zeit gelöst. Leider aber ist das Problem nicht permanent behoben, so dass ich bei neuen Seiten, die ich einrichte, jedes Mal den Support kontaktieren muss, um das Problem zu beheben. Deswegen ein Stern Abzug. Der Support ist TOP!!!

www.hanssonshop.de
Germany
29 days using the app
Shogun Labs, Inc. replied March 29, 2022

Thank you so much for leaving us a review, Yilmaz!

I'm glad to hear that our team could help with the issues and answer the questions for you. I'll be happy to share the feedback with the entire team.

Please do let us know if there's anything else we can assist with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

September 17, 2020

This is a nice App:) It is a little bit difficult to control but if I contact to a customer service,I could get a reply from a customer support team and they give me a tips for solution. Awesome!

sputnik shop
Japan
24 days using the app
Shogun Labs, Inc. replied September 22, 2020

Thank you for your review! We really appreciate it.

Please feel free to send us on any feedback that you have to support@getshogun.com :)

Thanks,

Karl | Team Lead, Technical Support

August 12, 2016

This is a strong app. You need a decent understanding of css and html to get value out of it but the app is reliable, robust, and bug free. Good support by email.

Here's a look at the page we made with it www.riversol.com/pages/sensitive-skin-resources.

Riversol
Canada
22 days using the app
January 28, 2022

Great customer service. Fast, efficient and personal. Even I as a complete beginner in building websites can do it:)

Skinutri
United Kingdom
22 days using the app
Shogun Labs, Inc. replied January 28, 2022

Hi there, Thank you so much for leaving us a review.

That's the beauty of Shogun's easy-to-use, drag-and-drop elements. They allow you to build and design amazing pages. I'm glad to hear that our support team was able to help.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

January 23, 2017

What a super addition to Shopify!.....until Shogun, I couldn't add anything extra to my template outside what was coded. I was able to add some neat marketing tips to my shop. I can't wait for more add ons to Shogun so I can have more freedom to make changes as needed.
Margaret Rose Designs

Margaret Rose Designs
United States
20 days using the app
March 19, 2021

The Shogun App is good to handle and has a fast support! We had some problems with a bug and the support team was able to fix it within a few hours. So 4 Stars are adequate

Flow Sports Technology Europe
Germany
20 days using the app
Shogun Labs, Inc. replied March 23, 2021

Thank you for your honest review! Really appreciate the feedback, definitely understand that bugs can sometimes affect your experience with Shogun - hopefully we'll have a chance to prove ourselves. :)

Let us know if you need any further help!

Karl | Team Lead, Technical Support

Edited June 27, 2017

-Update-
I love it! It is making it easier for me to revamp our website. Shopify's page editor is so limited.

The templates are so useful. Very easy to use.

Mjs Usborne Book Shop
United States
20 days using the app
August 31, 2018

Great page building app. Nice layout features and saving components make creating pages quick and easy! Definitely give it a try.

Storetrendingcom
Vietnam
19 days using the app