Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

March 25, 2019

It's pretty darn good. I have very little coding background and was able to do this easy. It's not 100% super sleak on look on various platforms in terms of looks, but for the money I don't think you could find any better. 100% recommend.

Crio Bru
United States
Over 5 years using the app
Shogun Labs, Inc. replied March 25, 2019

Thanks Cameron! We happen to think you're pretty darn great :) Please let us know which browsers or screen sizes aren't looking perfect so our support and engineering teams can investigate. We 100% appreciate having you as a client. Thank you so much. - Nick (Cofounder, Shogun)

Edited June 22, 2020

Overall good experience and the app allows you to make nice looking pages. I have been using it for 4+ years now.

Temple Cycles
United Kingdom
Over 5 years using the app
Shogun Labs, Inc. replied June 22, 2020

Hi there, sorry to hear about your experience - I understand the frustration that you are feeling regarding this. Currency conversions are not a feature that we officially support at the moment, but we are working on adding this and improving the feature overall. I've sent you a message via our chat system to have a chat to see what we can do to get this resolved asap.

We really do appreciate your loyalty to Shogun, and I promise that you are not being put to one side - I'm sorry that you feel that way.

I would encourage you to reply to us on chat or send me an email directly to get this resolved for you.

Many thanks,
Karl | Team Lead, Technical Support

July 24, 2018

We are only new to this app so working our way through. Seems good so far, but just trying to work out a couple of little things (we are amateurs though!) Would really like to to see the snippet version translate into a template that that can just be selected and auto populate rather than manually select the images etc that are sitting in the shopify store already.

Nps Commercial Furniture
Australia
Almost 5 years using the app
August 13, 2019

wish there were more customization available like there is in Elementor.. Elementor is cheaper and can do more in wordpress but shogun does the job for now.

STR8 SPORTS, Inc.
United States
Over 4 years using the app
August 17, 2020

You can create some really slick, modern, and professional-looking sites with Shogun. The interface is pretty straightforward and simple, but can be a bit clunky when trying to rename elements or navigating the sidebar in general. Lots of options for responsive elements and you can even edit elements to only appear at certain resolutions - making it possible to have a mobile and desktop version of a page that are completely different. The staff is quick and responsive to questions! Kalen Christ and Sweetan Mankotia both were very helpful and polite. I will happily continue using Shogun!

Vision Lab
United States
Over 4 years using the app
Shogun Labs, Inc. replied August 17, 2020

Thank you for your review and your honest feedback! Feedback really helps us know where to focus on the product and know where user pain points are - it goes a long way to helping us fix any issues that you run into. Please always feel free to pass on any feedback to our support team, we will make sure that it gets into the right hands!

I'll be sure to let Kalen and Sweetan know that you left such a great review!

Karl | Team Lead, Technical Support

January 23, 2020

Very easy to navigate & use. I started off knowing nothing on how to use it but thanks to the tutorials and practice, I got the hang of it pretty quickly. Now I'm producing blog content & special pages for my company with ease.

MS. READ (M) Sdn Bhd
Malaysia
Over 4 years using the app
March 4, 2022

Versatile tool for quickly building static pages . Great support team; always quick in their responses and always try their best to assist with issues. Would like to see improvements in modernity of features and U.

Rebecca Stella
Sweden
Over 4 years using the app
Shogun Labs, Inc. replied March 4, 2022

Hey there! We appreciate you leaving a review for us. Thank you so much.

We are happy to hear that you are having a good experience with Shogun and that our support team could help. We also appreciate the feedback as we are continuously working on improving the app for you.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited March 31, 2021

UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.

Giftbox Boutique
New Zealand
Over 4 years using the app
Shogun Labs, Inc. replied March 31, 2021

Thank you for your review, and for your feedback, Andy.

We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.

Hoping that we can turn your experience around :)

Thanks again for the feedback

Karl | Team Lead, Technical Support

December 7, 2020

Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.

American Licorice Company
United States
Over 4 years using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to support@getshogun.com and we will make sure that it gets to the right team!

Karl | Team Lead, Technical Support

April 18, 2019

useful and easy to use, sometimes I find some difficulties with mobile responsiveness. Over-all, very useful app!

Manebí
Italy
About 4 years using the app
Shogun Labs, Inc. replied April 18, 2019

Thanks Pietro! We are building some stronger features for cross screen editing that will be released in the coming months. Would love in depth feedback of the difficulties you faced. Thanks for being supportive! - Nick (Cofounder, Shogun)