Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

June 4, 2020

Excellent customer service. Had a mild panic attack after losing a page and Andre walked me calmly through the process to get me fixed. Nicely done.

Hungry Bark
United States
About 3 years using the app
Shogun Labs, Inc. replied June 5, 2020

Glad to hear that the support team could help you restore that page! I'll be sure to pass the kind words onto Andre. Thank you for taking the time to write us a review!

Edited May 2, 2020

This app is amazing and a must-have for all shop builders. The support is faster than Flash and I am very lucky with this easy to edit backend for my shop. Even there is any problem, it was solved within minutes by the support team or the team of programmers. I love this app a lot! Keep the good work on ... and they do.

vantale-store
Germany
About 3 years using the app
October 19, 2022

Great app for quick and easy landing pages that we use throughout our store. Support has been excellent as well.

SLEEFS
United States
About 3 years using the app
Shogun Labs, Inc. replied October 20, 2022

Hello there, Jaime! Thanks for leaving us a review. 😊

We are glad to read that Shogun has been helpful when it comes to building quick and easy landing pages for your store.

Our support team is always here to assist you. Thank you so much for sharing your experience.

Sweetan | Client Services
Shogun Page Builder

Edited July 17, 2020

This is one of the best and most useful apps on the Shopify App Store. And this is more than just an app, it is a full CMS and front end development tool. The best and most reliable I've seen. In addition - their technical support is AMAZING! Just great. They provide very good support and are quite responsive. Thanks Shogun!

KAMU Labs
United States
About 3 years using the app
September 29, 2022

I was seeing some issued within my Shogun app editor following a recent theme update. The Shogun team was able to pinpoint the issue within the code and solve the issues in a timely fashion. (Just in time to start working on creating a new landing page!) They were clear, courteous and quick. Thanks again!

tonies
United States
About 3 years using the app
Shogun Labs, Inc. replied October 1, 2022

Hi there, Kim! Thank you for leaving us a review and providing us with your honest and valuable feedback. 😊

We are happy to hear that we could help. We take great pride in serving you and we'll continue doing that in the future as well.

Thank you so much for your support.

Sweetan | Client Services
Shogun Page Builder

January 26, 2022

One of the most important things is shogun's customer service, they are always very attentive, patient, respectful and fast in solving any problem

côte&ciel APAC
Hong Kong SAR
About 3 years using the app
Shogun Labs, Inc. replied January 26, 2022

Thanks so much for leaving a review! I'm very happy to hear that you've found our support to be an important part of the Shogun experience :) I will pass along your comments to the support team!

Kalen | Team Lead, Support
Shogun Page Builder

July 29, 2020

Kalen helped me quickly solve an issue on one of our landing pages. He was fast and thorough in his response and took the time to create a quick tutorial to help which was greatly appreciated!

Capillus
United States
About 3 years using the app
Shogun Labs, Inc. replied July 29, 2020

Thanks so much for the kind review! We're always happy to help :)

Kalen | Team Lead, Support
Shogun Page Builder

April 13, 2021

Powerful. Great app and even better support. Had a small issue and they jumped right on it and fixed it. Very happy.

Ai Golf
Australia
About 3 years using the app
Shogun Labs, Inc. replied April 15, 2021

Thank you so much for your review! Glad to hear that the team could help you out!

Karl | Team Lead, Technical Support

September 3, 2021

The app works great and saves me tons of time. However the customer support is even better than the app. I often do judge an app on the quality of it's customer service, and Shogun definitely has world class customer service.

Absorbine
United States
About 3 years using the app
Shogun Labs, Inc. replied September 3, 2021

Thanks so much for taking the time to leave a review. It was a pleasure communicating with you over email :)

Kalen | Team Lead, Support
Shogun Page Builder

March 5, 2020

Customer service was amazingly helpful! I had an issue with some fonts and the Shogun service team (shoutout to Karl) was super helpful and talked me through all of the necessary steps! Thanks!

KILIAN SCHOEN CHOCOLATES EST. 2019
Germany
About 3 years using the app