Reviews (3,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.
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I'd give 0 stars if I could
Shogun is slow and you have to update a page manually one at a time. It's extremely painful to make any changes, let alone make a single small change across all pages.
The app has decided to double its costs recently, making it completely prohibitive for any business trying to scale.
SUMMARY: SAVE YOUR MONEY, HIRE A DEV, OR USE ANOTHER APP. You will simply get no value in this app
Hey there, Eric. Thanks for taking the time and sharing your feedback.
I am sorry to hear that your experience hasn't been a positive one.
I wasn't able to locate a conversation with respect to the slowness you were facing, but our features such as bulk publishing, theme sections, and global snippets are used by our users to make changes across multiple pages.
Having said that, we do change and update the pricing for our plans, which is normal behavior. Your account was subscribed to our legacy plan and that plan is no longer offered. We don't force our users to move away from their grandfathered legacy plans. However, if you uninstall or reinstall the app, the legacy plan will be lost. This is something our support team explained further via email. There isn't a way to activate that deprecated plan again.
I see you have since uninstalled the app, however, I also see you had been installed for a while with us and I apologize if you felt there was no value.
I also see you are in touch with our team to get some further assistance and our team, as always is more than happy to help you.
Sweetan | Client Services
Shogun Page Builder
I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.
Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.
Thank you so much for taking the time and sharing your experience in the form of this review, Vera.
We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟
Our support team is always here to assist you and we will look forward to assisting you again in the future.
Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.
Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩
Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊
We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future.
Sweetan | Client Services
Shogun A/B Testing & CRO
Rhys was very helpful and replied super quick to all of my questions.
Hi there, Alice. Thanks for taking the time and leaving us a review. 💜
We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team.
Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊
Sweetan | Client Services
Shogun
This app is easy to use.
Also, if you don't understand something, the support will help you right away.
Very good service.
Thanks again Justine and Sweetan.
Thank you so much for the review, Kei.
We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team.
It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊
Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡
Sweetan | Client Services
Shogun A/B Testing & CRO
Super super super!
Great service. Quick and very clear help in case of problems.
Thank you from Kalevala Jewelry from Finland.
With best regards Eija
Hi there, Eija! Thanks for taking the time and leaving us a review.
We are glad to hear that you are having such a wonderful experience with Shogun and our support team. Thanks for your support.
We'll be here to assist you again should you bump into any issues or have any further questions. 😊
Sweetan | Client Services
Shogun Page Builder
Shogun really is your secret weapon to optimising your store to maximise conversions.
Moreover, the support is exceptional, Sweetan spent a lot of time patiently talking me through a challenge and he even jumped on a call late evening of a weekend. Very much appreciated, thank you....
Hey there, Neil! Thank you for taking the time and leaving us a review.
It was great to communicate with you and I am glad to hear that I was able to help resolve the issue. We are always here to assist you should you bump into any other issues or have any further questions.
Thank you so much for all the love and support. 😊
Sweetan | Client Services
Shogun
Incredibly flexible. Amazingly easy-to-use. Above and beyond customer service and technical support. Major shoutout to Rhys and Alex on the tech team who not only helped solved an issue I had, but creatively managed to find an easy solve. A great product, with even greater people behind it to support!
Hey there, Justin. Thank you so much for leaving us a review and sharing your feedback.
We are super glad to hear that you are finding Shogun to be easy to use and flexible. Our support team always ensures to go above and beyond and I am happy that Rhys and Alex were able to solve the issue for you. I'll be sure to share the kind words with them and our entire support team.
Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!
Thanks for leaving us a review, Lily.
We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback.
I will be happy to share the kind words with Rhys and the entire support team.
Sweetan | Client Services
Shogun
Justine was super helpful and got my question answered promptly !
Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.
I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊
Sweetan | Client Services
Shogun