Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

January 14, 2019

We are using this app to implement an entirely new user experience for our website which portrays our original business vision. I'm honestly not sure how people can get confused or leave bad reviews on this app. It's a great code injector for when you don't want to write your own responsive code (it saves time quite a bit of time.) I wouldn't listen to any negative reviews, it seems more like user error to me from my personal experience using it over the last couple of weeks.

Hardin's Natural Foods
United States
About 4 years using the app
November 15, 2021

Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the past 2-3 years.

CARBO Electric Bike
Canada
About 4 years using the app
Shogun Labs, Inc. replied November 15, 2021

Hi, Lyne!

Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, thank you!

I am sorry for the issues you are experiencing. A member of our team will be reaching out to get more information about these issues and reviewing any prior communications that you have had with the team to ensure that any outstanding issues are resolved as efficiently as possible.

We do currently have a 24/7 support team who are always on hand to offer support. While chat support is not available on all plans, we strive to have a fast response time of fewer than 4 hours, though this is often much faster but depends on volume.

We look forward to having the opportunity to work with you to make your experience with Shogun a better one and appreciate your cooperation in working through the issues that you have been experiencing.

Karl | Manager, Technical Support

July 6, 2017

We just started using this app, but so far, so good. Really impressed with the extremely attentive and helpful customer service.

Swap Society
United States
About 4 years using the app
October 23, 2019

THE Page Builder app for serious Shopify store owners. The ability to build responsive desktop pages easily and quickly that also look great on mobile is a game changer. And for those so inclined you can make mobile specific designs for a totally optimized experience that looks fantastic on desktop and mobile - the best of both worlds.

The drag and drop design does take some practice but the pre-made templates they provide really help to smooth the learning curve. And the quality of the end result is worth it - no more boring looking pages.

The support team is always quick to respond - even at odd hours of night or weekends. And they have a very thorough knowledgebase so you can easily find most of the answers you need when you need them most.

Install this app if you want your site to look great (on mobile and desktop) and increase conversions. It's the best page builder for Shopify and only getting better as they add features.

Authenticity 50
United States
About 4 years using the app
September 11, 2023

The support was very quick and helpful

Vegan Style
Australia
Almost 3 years using the app
Shogun Labs, Inc. replied September 13, 2023

Thank you so much for leaving us a review, Rebecca!

We are super glad to hear that our support was able to assist you in a timely manner. Please let us know if there is anything else we can help you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

February 1, 2022

Great app with a lot of features! Quick and helpful support. I can recommend it for all Shopify stores!

LEDVANCE Shop
Germany
About 4 years using the app
Shogun Labs, Inc. replied February 1, 2022

Thank you so much for the review, Tomas!

I'm happy to hear that you are enjoying Shogun and having a great experience with the app and our support team. We greatly appreciate the recommendation. 😊

Let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

April 13, 2020

I'm a fan of using Shogun pages so that business users on our merchandizing team can build visually-rich and mobile-friendly pages without needing to code. Usually, we'll have a front-end developer take a Shogun template, modify it with some custom elements or drop an html element on the page, if we need to use our own custom JS or CSS on it, and save snippets for re-use. And then, our business users can just re-use that and input parameters. The great thing is that Shogun's pages don't serve from Shogun servers -- it just helps with creation of the code for the pages, and templatizes them, but they are saved to and served from your Shopify instance like all the other pages on your site. Great solution, and I'm a fan of their responsive support, too. Here are a couple of example pages as of today: https://www.gear.com/brands - and - https://www.gear.com/vip - and - https://www.gear.com/caddis

Gear.com
United States
About 4 years using the app
September 1, 2020

Can not recommend this app more. Makes building the pages I want so easy without any complicated coding. Being a small business and having to do a lot myself usually means a lot of wasted time trying to figure things out but I love the ease of this app and the support is super fast too. Thanks, Shogun team!

Burnt Soul
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied September 1, 2020

Really appreciate the kind words - that's our aim, to make it as fast and as easy as possible so that you can concentrate on more important things like selling your products! Thanks for your review!

Karl | Team Lead, Technical Support

July 7, 2021

The greatest Shopify app, with exceptional support. Easily create pages that look far better than standard Shopify pages - customise on each device. It's a must have app for any store.

Moasure (United Kingdom)
United Kingdom
About 4 years using the app
Shogun Labs, Inc. replied July 7, 2021

So glad to hear that you feel that Shogun is a must have app for any store. We totally agree :)

I'll pass along the comments to our whole support team.

Thanks so much!

Kalen | Team Lead, Support
Shogun Page Builder

April 8, 2019

I've been using this app for a few months now and I love it! It's simple to use and lets me make the pages on my website really stand out!

Primal Nosh
United States
About 4 years using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much for the great review! So happy to have you as a client. Reach out anytime you need help. - Nick (Cofounder, Shogun)