Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

April 4, 2018

It takes some time to learn how to use Shogun - but ones U do - it works pretty good. I would love IF Shogun would work on simplifying stuff even further, especially i miss the option to drag and drop pictures on the website in one take....

Loveandstones
Denmark
Over 3 years using the app
May 30, 2019

Shogun gave us far more control over the look and feel of our Shopify pages than we otherwise could have achieved. They also offer quick an top notch support.

Whilst we feel it is the best page builder too in the app store, there is still some way to go to match the capabilities of page builders on other CMS platforms.

Gym & Fitness
Australia
Over 3 years using the app
Edited March 30, 2021

Hello, Shogun takes a long time to load when I make a change, sometimes even 3 to 4 minutes to loading, it takes me a long time. What can I do to reduce the loading time? I have a good computer and a good connection. Sincerely.

Matlog
France
About 3 years using the app
Shogun Labs, Inc. replied March 30, 2021

Thank you for your review, and for your feedback! It really helps us improve. My colleague, Sweetan, has reached out to you with more information on resolving this issue that you're having so we can help you with this :)

Karl | Team Lead, Technical Support

November 13, 2019

Great and easy to use page builder. It enhances my template and gives me all possibilities I need for my online shop.

erstereihe.hamburg
Germany
About 3 years using the app
Edited October 24, 2018

A great app.

Shogun has been great in their product and support. I moved from Squarespace to Shopify and working with HTML pages was a problem. I use Shogun and it helps with making my info pages beautiful.

Support is great as well.

Inviting Treasures Inc
United States
Almost 3 years using the app
Edited December 12, 2018

I used this app for all our stores layout and it is a unique experiences. It would be great if it can centralise all the content with multiple languages.

KEF HK
Hong Kong SAR
Almost 3 years using the app
Shogun Labs, Inc. replied March 24, 2019

Great talking to the team last week. Really excited to be working with you on some of these advanced features. Our new syncing feature should solve a lot of this pain point. Feedback on a stronger content management feature set and integration with a translation/localization solution is noted. Reach to me anytime, I think Finbarr gave you my email address. Thanks again for your business :) - Nick (Cofounder, Shogun)

Edited January 18, 2019

The "add product collection" section (which is a huge part of a home page), is a terrible native design. The pictures don't line up, because the text from the title can't be aligned.

The way Shopify builds their collection pages is beautiful. It's a shame I can't use that feature and just skip Shogun's collection snippet altogether. I can't make a home page with a collection section looking as bad as Shogun's does natively.

Also the drag and drop feature only works like half the time. I've had to switch browsers back and forth a few times already because it doesn't register that I'm dragging a block. The collection page is what really is disappointing though.

UPDATE: I have changed my review after some support from their team. The last 2 hours in my browser, I have had little to no trouble with the drag and drop. I'm not sure why it was messing up, but it seems better now.

Also, the solution for the collection was to keep my homepage in the Shopify native builder, but add "pages" in Shogun where there were elements I wanted to change. This allows me to keep Shopify formatting I like, but customization in other elements that Shogun offers.

Prompt response from support, and thoughtful answers. Changed from 1 to 4 stars

Shelly Cove
United States
Almost 3 years using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Matt- Nick here ( cofounder that works on product at Shogun). Really appreciate the feedback. Glad we are able to resolve the drag and drop issue. The Product Collection element could definitely use some improvement and additional functionality. Feedback is warranted there. We are going to be doing a sweeping overhaul/improvement on all the elements in the coming months. We want to make it such that you're eager to build your homepage in Shogun. Please keep the feedback coming. We're here listening. Thank you again. - Nick (Cofounder, Shogun)

May 22, 2019

I love how easy it is to use. I've been able to build product and landing pages with ease. I have, however, had some issues with UX on the front-end. There have been a few occasions when the 'Add to Cart' button produced tons of javascript instead of refreshing the product page and our images have failed to load. Also, it's a bummer that we need a developer to make sure the app continues to run properly with other Shopify apps. Other than that the experience has been fairly decent.

Just Bloom
United States
Almost 3 years using the app
May 6, 2020

We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design.
Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy.

But overall a great addition to Shopify! And also great and quick support.

Chai Seven
Germany
Almost 3 years using the app
Shogun Labs, Inc. replied May 6, 2020

Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to support@getshogun.com if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :)

Karl,
Team Lead, Technical Support

October 17, 2018

We love our experience using Shogun Page Builder so far! The app is so easy to use and navigate. It does make designing a page a lot easier. Definitely the best page builder app on Shopify!

Alchimie Forever
United States
Over 2 years using the app