Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

November 30, 2023

Customer support provided by Andre was exceptional.

Kashtqar Farms
Pakistan
7 days using the app
Shogun Labs, Inc. replied December 5, 2023

Hi there, Ambreen! Thanks for leaving us a review.

I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

September 15, 2023

We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.

Box Basics
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 18, 2023

Thank you so much for leaving us this wonderful review, Justin.

We are super glad to hear that our support team was able to resolve the issue for you within 5 minutes. Our team is always here to assist and answer any questions you may have. And, we'll look forward to serving you again. 😊

Thank you for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

October 5, 2023

This is an incredible app for several reasons.
1. The easiest to use that I've tried, drag and drop page builder. I've tried, pagefly and whatever else and it's no comparison.
2. The price is awesome for small business. The tech stack you need adds up and these guys get it.
3. The support is next level. All the members are good but I have to mention Andre by name. He went back and forth with me by email over the span of 4 hours and turned my sales page from blah to DAMN. I love this app.

All Weather Selvedge
United States
2 months using the app
Shogun Labs, Inc. replied October 7, 2023

Hey there, Andre. Thank you so much for taking the time and sharing your experience with Shogun in the form of this review. 🫡

We are super pleased to hear that our drag-and-drop editor is easy to use. We designed the editor to ensure you have the smoothest experience while editing and designing your pages. We also appreciate the honest feedback about the pricing and are happy to learn that Shogun has been the perfect match for your requirements. 😊

Our support team is always here to help and I am glad to hear that Andre was able to help resolve all the issues and answer the questions. I will be sure to share the feedback with him and our entire team.

We love the sentiment "Blah to Damn" in no time. Thanks for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

August 4, 2023

This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today!
Cheers.

LoveGoodFats-CA
Canada
About 4 years using the app
Shogun Labs, Inc. replied August 7, 2023

Thanks for taking the time and leaving us a review, Monica.

I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

August 7, 2023

Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.

Toogood
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied August 10, 2023

Hi there, Michaela. Thanks for sharing your feedback in the form of this review.

It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊

I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again.

Thanks for your support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 15, 2023

Without "Shogun", the page would no longer be possible. It is a very useful application.
When I renewed the design theme, there was a problem with it, but they were able to fix it right away.
I was expecting it to take a long time to fix the problem since I was inquiring by email from Japan, but the problem was solved in a few minutes.

R×L(アールエル) 公式 Online ショップ
Japan
Over 1 year using the app
Shogun Labs, Inc. replied May 16, 2023

Hi there, Ken! Thank you so much for leaving us such a wonderful review. 🤩

We are very glad to hear that Shogun has been an important app when it comes to designing and creating pages for your store and that it has been helpful.

Our support team always ensures that we resolve the issue or guide you in the right direction in a timely manner. It was great to communicate with you and we'll continue to assist you in the future as well.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

September 6, 2023

Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.

Harry's Hot Chocolate
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied September 10, 2023

Thank you so much for sharing your honest experience in the form of this review, Harry. 😊

We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team

Let us know if there is anything we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

July 3, 2023

From the standpoint of a developed business with hundreds of pages and 3 stores, Shogun is great. We can build pages and tailor them to any device and sync pages across all of our stores. Before this I was hand coding front end stuff with CSS and HTML which is a grueling and cumbersome task in comparison.

Support is fast and helpful, though we rarely need it.

There is only 1 bug that remains to be fixed since I started using it a year ago, but I consider it a nuance of a very robust backend/ behind-the-scenes system.

Also, the "equalize column heights" feature has always been a bit buggy and sometimes stretches your page into infiniti, and as you scroll to try and catch up the problem worsens, not unlike a dog chasing its tail, if the dog's body kept stretching at a function of the speed at which he is chasing it.

Rugged Radios
United States
Over 3 years using the app
Shogun Labs, Inc. replied July 4, 2023

Hi there! Thank you so much for taking the time and leaving us a review.

This really means a lot and we are super glad to hear that Shogun has been great for your requirements for a developed business with so many pages across 3 stores. We are also happy to hear that the Sync feature has been so helpful. Thank you so much for sharing your honest feedback.

Our support team is always here to assist and answer any questions or clear any doubts you may have. 😊

Also, we are sorry to hear about the inconvenience with the column element's setting. This is something we have taken note of and our team will be ensuring that you don't run into issues with any of the features or elements. We value your feedback as it helps us to improve the app and your experience. We'll be happy to share an update as our team looks into this.

Thank you for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 22, 2023

Shogun provide excellent customer support. When we had a glitch uploading a revised page I contacted Shogun and Sweetan was onto it straight away, sending me regular updates with no prompting from me.

Craftworx Cycling
Australia
About 6 years using the app
Shogun Labs, Inc. replied May 24, 2023

Thank you so much for leaving us a review, Mark!

It was really great to communicate with you and I am glad I was able to help. 🙂
We are super glad to hear about your positive experience with Shogun and the support team. Thanks!

We'll be here to assist you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

November 7, 2023

Great support, very fast

shop LEDVANCE Italia
Germany
Almost 3 years using the app
Shogun Labs, Inc. replied November 15, 2023

Hi there, Florian! Thanks for sharing your feedback in the form of a review. We are super glad to hear that your experience with our support team has been such a good one.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder