Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

September 18, 2023

Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections.
I would highly recommend.

Rays of Grace Coaching
United Kingdom
4 months using the app
Shogun Labs, Inc. replied September 21, 2023

Thank you so much for taking the time and sharing your experience, Charlene.

We are super glad to hear that Shogun has lifted your website and that our app has been easy to navigate with the guides and the help center documents.

I am very happy to hear that I could help. It has always been a pleasure to communicate with you and we'll look forward to assisting you again in the future. 😊

Sections are indeed very powerful and I am glad you are utilizing the feature. Thanks for the honest recommendation. 🫶

Sweetan | Client Services
Shogun Page Builder

May 15, 2023

Without "Shogun", the page would no longer be possible. It is a very useful application.
When I renewed the design theme, there was a problem with it, but they were able to fix it right away.
I was expecting it to take a long time to fix the problem since I was inquiring by email from Japan, but the problem was solved in a few minutes.

R×L(アールエル) 公式 Online ショップ
Japan
Over 1 year using the app
Shogun Labs, Inc. replied May 16, 2023

Hi there, Ken! Thank you so much for leaving us such a wonderful review. 🤩

We are very glad to hear that Shogun has been an important app when it comes to designing and creating pages for your store and that it has been helpful.

Our support team always ensures that we resolve the issue or guide you in the right direction in a timely manner. It was great to communicate with you and we'll continue to assist you in the future as well.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

September 5, 2023

Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store.
Best service ever!!
Keep up the good work SHOGUN!

ADAE Dental Online Store
China
Almost 4 years using the app
Shogun Labs, Inc. replied September 6, 2023

Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊

I am glad Matt could help and I'll be sure to share this with him.

We also look forward to assisting you again in the future. Thanks for your love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

July 3, 2023

From the standpoint of a developed business with hundreds of pages and 3 stores, Shogun is great. We can build pages and tailor them to any device and sync pages across all of our stores. Before this I was hand coding front end stuff with CSS and HTML which is a grueling and cumbersome task in comparison.

Support is fast and helpful, though we rarely need it.

There is only 1 bug that remains to be fixed since I started using it a year ago, but I consider it a nuance of a very robust backend/ behind-the-scenes system.

Also, the "equalize column heights" feature has always been a bit buggy and sometimes stretches your page into infiniti, and as you scroll to try and catch up the problem worsens, not unlike a dog chasing its tail, if the dog's body kept stretching at a function of the speed at which he is chasing it.

Rugged Radios
United States
Over 3 years using the app
Shogun Labs, Inc. replied July 4, 2023

Hi there! Thank you so much for taking the time and leaving us a review.

This really means a lot and we are super glad to hear that Shogun has been great for your requirements for a developed business with so many pages across 3 stores. We are also happy to hear that the Sync feature has been so helpful. Thank you so much for sharing your honest feedback.

Our support team is always here to assist and answer any questions or clear any doubts you may have. 😊

Also, we are sorry to hear about the inconvenience with the column element's setting. This is something we have taken note of and our team will be ensuring that you don't run into issues with any of the features or elements. We value your feedback as it helps us to improve the app and your experience. We'll be happy to share an update as our team looks into this.

Thank you for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 22, 2023

Shogun provide excellent customer support. When we had a glitch uploading a revised page I contacted Shogun and Sweetan was onto it straight away, sending me regular updates with no prompting from me.

Craftworx Cycling
Australia
About 6 years using the app
Shogun Labs, Inc. replied May 24, 2023

Thank you so much for leaving us a review, Mark!

It was really great to communicate with you and I am glad I was able to help. 🙂
We are super glad to hear about your positive experience with Shogun and the support team. Thanks!

We'll be here to assist you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

August 14, 2023

Shogun is a phenomenal app. Slight learning curve at the beginning, but after a couple hours you will have it down. Support team is awesome as well, always there to help with issues that come up.

One of the best, if not the best, no code page builders out there. Can do pretty much anything with it and it is simple to use. Highly recommend, 10/10!

JerseyBird
United States
7 months using the app
Shogun Labs, Inc. replied August 17, 2023

This really means a lot, Hayes! Thank you so much for writing these kind words. 💜

We are glad to hear that the no-code option is helpful. We designed Shogun to ensure you can create amazing designs for your page without having any coding knowledge, but if you would like to take the custom-coded approach as well, the app offers options that are powerful.

Our support team is always here to assist and I am happy that your experience has been a positive one. We'll look forward to assisting you in the future. 🫶

Thank you so much for the honest recommendation, and for your love and support.

Sweetan | Client Services
Shogun Page Builder

June 12, 2023

The best app to date, their customer service is amazing. I have no knowledge of code or web development, but with this app, I feel like a PRO.

When I began to stumble and became dumb founded, an expert chat box with a REAL PERSON appeared, he not only explained in laymens terms how to do it correctly, he also demonstrated using a "in chat video" of my current store, and current situation where I got stuck.

Within minutes I got unstuck, learned something new and with no knowledge of any real web develpment or code, created an amazing page for my website.

Thier customer service is better than shopify, like way better, the staff is knowledgeable and competent and most of all AVAILABLE WHEN YOU NEED THEM MOST!!!...

With Shogun Im saving money hand over fist, and I have not had to pay people to do things. I feel way more confident, and most of all

Shogun is a frustration free!!
GET SHOGUN IF YOU WANNA MAKE BEAUTIFUL PAGES AND Make alot of money

Phone Rush
United States
About 1 year using the app
Shogun Labs, Inc. replied June 13, 2023

Thank you so much for writing such an amazing review, Clifford. We greatly appreciate your honest feedback. 😊

We did design Shogun to be easy to use so that even if you don't have coding knowledge, you can utilize Shogun to design the best-looking pages. We are so glad that Shogun has been useful and such an important part of your experience.

Our support is always happy to share screenshots or record videos to help you or guide you in the right direction. I am happy to share the kind words with the entire team as this has certainly made our day. 🫶

Also, we feel proud to read that Shogun has helped you to save on the financial front as well.

Thank you so much for all your love and support. We'll continue to serve you in the future. ❤️

Sweetan | Client Services
Shogun Page Builder

August 31, 2023

Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.

Black Buffalo
United States
About 1 year using the app
Shogun Labs, Inc. replied September 1, 2023

Thanks for sharing your honest feedback in the form of this review, Zach.

We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released.

I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊

Sweetan | Client Services
Shogun Page Builder

September 27, 2023

I love the flexibility that shogun offers when designing a site. It's just a deeper level of customization and expression than regular shopify themes. (To my knowledge)

Easy to use. Well built for developing between mobile, tablet, laptop, desktop. Takes a little bit to learn how to do exactly what you want to do. I'm somewhat computer smart, and found this app intuitive and effective. Give it a try for sure.

PawzUps
Canada
16 days using the app
Shogun Labs, Inc. replied October 1, 2023

Hey there, Ethan! Thank you so much for taking the time and leaving us a review.

We are super excited to hear that Shogun has been flexible when it comes to designing the site and offers a level of customization that is not offered on the regular themes. We designed the app to ensure you have all the means within the app to bring the best designs and outcomes. 🎉

Thanks for sharing your honest feedback and let us know if there is anything else we can assist you with. We are here to assist.

Thanks for the recommendation. We appreciate that. 😊

Sweetan | Client Services
Shogun Page Builder

September 19, 2023

I had a very odd issue with my site as I was building pages, and I was very concerned that all my work was going to be unusable. I contacted support and Lynsey was absolutely amazing, fixing the issue within 4 business days, and informing me of why it went wrong and what the process was to fix it. Thank you so much for your prompt and detailed help!

The Skin Lab Shop
Australia
4 months using the app
Shogun Labs, Inc. replied September 21, 2023

Hi there, Sophia! Thank you for taking the time and sharing your experience with Shogun in the form of this review. 💜

I am very happy to hear that Lynsey was not only able to fix that odd issue but was also able to share additional information about the cause. I will be sharing the feedback with her and our entire support team. 😊

We'll look forward to assisting you again and if you bump into any issues, please don't hesitate to write back to our team.

Sweetan | Client Services
Shogun Page Builder