Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

March 23, 2020

Easy to use. Karl and staff were very helpful during setup. There are some features that I wish were better such as photo sizing and the ability to move pictures freely rather than having them in set places. However, I expressed these concerns to the Shogun team and they have helped me through the issues as best as they can. Absolutely worth the price.

Premier Yarns
United States
Over 1 year using the app
July 15, 2019

Using it to redesign our website. It's working very well overall. Wish I was able to do more mobile edits without affecting the desktop view. Also wish there was more on-screen photo editing/cropping.

Food Cycle Science
Canada
Over 1 year using the app
September 12, 2022

I really like the design possibilities of the page builder, which is why l chose it over Shopify for my homepage. Support was very helpful in solving an error l had.

EtherealDesu
Australia
Over 1 year using the app
Shogun Labs, Inc. replied September 12, 2022

Thanks for taking the time and leaving us a review, Jason! 🙂

We appreciate the feedback and are glad to hear that you are having a good time with Shogun's design possibilities. It was great to communicate with you earlier. We are glad to hear that the issue was resolved.

Let us know if we can help with anything else in the future.

Sweetan | Client Services
Shogun Page Builder

November 12, 2019

Easy to Use and preview mode to see your creative is really good. Need some feature like time limit .

Pin Health
India
Over 1 year using the app
Edited July 18, 2019

App works well and is intuitive. Support is top notch! They will get 5 stars once the responsive is worked out better.

HairMax
United States
Over 1 year using the app
July 23, 2018

If you know how to build a page and find your standard Shopify themes boring then this is for you. Modern, Clean, Fast and customisable. It can get complicated if you don't know basic CSS and HTML. Also, it requires you to write liquid code for collections which you should need to do when buying an app.

Learning Developments
New Zealand
Over 1 year using the app
Edited November 6, 2019

edit: I've changed my review from 2 to 4 stars. I still have occasional issues with this app regarding formatting or things not being as expected. But they do have pretty quick responses from customer service (maybe an hour on average) and this has made my website look much better without needing the help of a professional designer. But don't try to make any last-minute changes or update your home page right before a big traffic event, because if you have a design error it can be very frustrating and there's no one to call/chat for immediate help on the basic plan.
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I've had nothing but problems with this app. It's easy to use but the functionality glitches often. My live pages look nothing like the design because of errors. The support team is nice but they don't have live help, you have to wait for an email. Wish I could just talk to a human. I have to keep the app installed until I finish my project but I can't wait to delete this. When it works successfully, it's a great tool but I am pretty frustrated quite often with this app.

Topaz & Pearl
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 23, 2019

Hi Julia! Sorry to hear about the issues you have been facing. It sounds like you may have been experiencing parity issues with Shogun. There is not parity between Shogun and Shopify's editors at this time. If a small change was made within Shopify to your page this could have caused the issue. Republishing the page should fix the issue. While we do not generally offer phone support we'd be happy to make an exception to help you work through this issue and help resolve any problems you're having. We do offer live chat support on our Measure and Optimize plans as well. Charles from our tech support team reached out to you via email earlier today. Looking forward to getting this resolved :) Thank you. - Nick (Cofounder, Shogun)

July 15, 2022

The support is good! The app does a lot of what I need it to. I wish there were more integrations and that the existing integrations worked more seamlessly. It would also be helpful if they linked to instructions from the integration setup section or in the editor so that if there are specific steps that must be followed, it's easy to access that.

EndurElite
United States
Over 1 year using the app
Shogun Labs, Inc. replied July 16, 2022

Thank you so much for such an honest review!

We are glad to hear that you are having a great experience with Shogun and our support team. I appreciate the feedback about the integrations and the instructions around the same. I'll be glad to pass this feedback on to the team.

We are continuously working on adding more features and integrations and we'll be glad to keep you updated. You can keep an eye on the things we are working on and the latest updates on our changelog here - https://pb-changelog.getshogun.com/

Sweetan | Manager | Support
Shogun Page Builder

August 17, 2018

I've started getting familiar with Shogun and finds it easy and structured to serve business and promote sales and revenue growth

Home8 Alarm
New Zealand
Over 1 year using the app
January 21, 2021

The team has been super helpful in helping us accomplish our goal which is to create on brand and dynamic blog pages. Still new to the platform - but super promising!

Bonito Jewelry
United States
Over 1 year using the app
Shogun Labs, Inc. replied January 21, 2021

Thank you for your kind words! Really appreciate them! Let us know if you ever need assistance!

Karl | Team Lead, Technical Support