Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 28, 2023

Andre was patient with me as one of my collections wasn't imported into the Shogun app yet. He trouble shot it and sent screen shots. Very happy with the result!

CoffeeAM
United States
Time spent using app: Over 3 years
Shogun Labs, Inc. replied March 30, 2023

Thank you so much for leaving us a review, Graham.

We are very happy to hear about your amazing experience with the support team. Andre is awesome and I am glad to share the feedback with him and the entire team.

Please do let us know if there's anything else can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

March 27, 2023

When I contacted them about a problem, they responded immediately and took action to resolve it.
thank you.
I also like the app as it is very easy to use.

世界の子供服マ・メール
Japan
Time spent using app: About 2 years
Shogun Labs, Inc. replied March 28, 2023

Hi there, Makiko! Thanks for writing us a review. 😊

It was great to communicate with you and we are happy to hear that we could help resolve the issue immediately. We greatly appreciate the feedback.

Please let us know if there's anything else we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

March 24, 2023

Shogun support got right back to me when I emailed them about and issue I was running into with integrating with Klaviyo, and they quickly helped me resolve it. Typically Shopify apps don't have great customer service, so I was pleasantly surprised by their quick and helpful response!

SuperTeeth
United States
Time spent using app: 8 months
Shogun Labs, Inc. replied March 27, 2023

Hey there, Katherine! 👋 Thank you so much for taking the time and leaving us a review.

We are glad to hear that your experience with Shogun and our support team has been up to the mark. Your kind words make us feel proud and motivate us to ensure you always have the best experience. We'll look forward to assisting you again in the future.

Thank you so much for your love and support. 😊

Sweetan | Client Services
Shogun Page Builder

March 24, 2023

The support team is superb. Rhys and James supported me a lot in building my web pages. The new Section feature is also pretty useful.

EzSpace
United Kingdom
Time spent using app: 10 months
Shogun Labs, Inc. replied March 27, 2023

Thanks for your review, Ben!

I am very happy to hear that you had a great experience with our support team and that James & Rhys were able to help with the page-building process. I'll be happy to pass along the feedback. 🙂

I also appreciate that you are liking the new Section feature. We have released a lot of new features and our team continues to work on adding more features for you. We'll be happy to keep you updated with all the progress.

Thanks and let us know if there's anything we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

March 24, 2023

I recently had a technical issue with the Shogun app, and I reached out to their support team for help. I have to say, I was really impressed by their quick response and willingness to go above and beyond to resolve my issue. The support agent I worked with was extremely knowledgeable and patient with me, and they even took the time to provide me with some helpful tips and tricks to make the most of the app's features. Overall, I am very pleased with the level of support I received from Shogun and would highly recommend their app to anyone looking for a powerful and user-friendly page builder, backed by an excellent support team.

Nimbus® | Official B2B Brand Page | EN
Denmark
Time spent using app: 3 days
Shogun Labs, Inc. replied March 27, 2023

Hi there, Frederik! Thank you so much for leaving us such a nice review.

We are very glad to hear that your experience with Shogun and the support team has been wonderful. We strive to ensure that we can help resolve the issue, answer the questions, or guide you in the direction as fast as we can. I'll be sure to share the feedback with the entire team. 😊

We also appreciate the honest recommendation when it comes to creating and designing great-looking pages for the store. Thank you so much.

Sweetan | Client Services
Shogun Page Builder

March 21, 2023

Shogun has made the landing page making easier like in drag and drop. I would like to rate this app in one word. GREAT....

JUMP USA
India
Time spent using app: 6 months
Shogun Labs, Inc. replied March 22, 2023

Hey there, Nikhil! Thanks for writing us a review. 🙂

It was great to communicate with you earlier and we are extremely happy to read your feedback on how Shogun has made the landing page creation and design easier with the drag-and-drop elements. Thank you so much for rating the app so highly.

We'll look forward to assisting you again in the future should you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

March 20, 2023

Easy to use app with a very good entry-level paid plan for the platform. I use it to complement my Shopify theme and fill in the gaps where it lacks

The House Shop
Malta
Time spent using app: Over 2 years
Shogun Labs, Inc. replied March 22, 2023

Thank you for leaving us a review, Josh.

We appreciate the honest feedback and are glad to hear that you have been finding Shogun easy-to-use and that it has complimented your theme and the store to full the gaps where required.

Please let us know if you have any other questions for us and we'll be happy to answer them for you.😊

Sweetan | Client Services
Shogun Page Builder

March 19, 2023

Shogun has made it possible to setup and run our site exactly as we want. Great support team who are proactive and get into the details of individual customisations for our store. We love working with them :)

Possum Play UK
United Kingdom
Time spent using app: 12 months
Shogun Labs, Inc. replied March 20, 2023

Hello, Renee! Thank you so much for this review. 😊

We are so glad to hear that Shogun has been helpful and made it possible to design great-looking pages for your sites. Our support team is always available to assist you and we'll look forward to doing that in the future as well.

We appreciate all the love and support. Thanks!🫶

Sweetan | Client Services
Shogun Page Builder

March 18, 2023

We have a dozen Shopify stores, and we use Shogun on all of them. Great software and great support. We recommend them all the time.

student-orgs-1
United States
Time spent using app: 18 days
Shogun Labs, Inc. replied March 20, 2023

Hey there, Robert! Thank you so much for taking the time and leaving us this review.

We are extremely happy to be able to serve you with all your stores. Thanks for sharing your feedback on the great experience you are having with Shogun and our support team. It was really great to interact with you earlier and we'll look forward to assisting you again in the future.

We also appreciate the recommendations. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

March 17, 2023

Incredibly useful site, and customer support (James) is amazing! Responded in less than one minute and was very helpful in solving my hiccup.

Ohza
United States
Time spent using app: 9 months
Shogun Labs, Inc. replied March 20, 2023

Thanks for leaving us a review, Alex.

We are glad to hear that you are finding Shogun incredibly useful and that you had such a wonderful experience with our support team. James indeed is amazing and I am happy to pass the kind words to him.

Please let us know if you have any other questions for us and we'll be happy to answer them for you. 😃

Sweetan | Client Services
Shogun Page Builder