Recensioner (11)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
8 november 2023

There was no reply on 3 requests sent to Support, hence - there is no support. After installing the app, I got the message "Our AI has come up with a plan for solving your task, but we need a human to look at it first before it gets executed. This typically takes a few hours. You will be notified by email when the task is complete."
I have been awaiting any progress for over a week, but nothing's happening, so I can say that the App is helpful. As a next step, I would contact Shopify support and request the payment for the subscription to be returned back to my account.

100 Deals
Spanien
11 dagar användning av appen
Photobear svarade 9 november 2023

Hi!

We're investigating what went wrong in handling your support request. Would yo please email uri@photobear.io? We'll make this right. Assuming you still didn't uninstall the app (in which case you'll need to reinstall and we'll fix it)