The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Developer provided support after hours and followed up to ensure my ticket was resolved satisfactorily. This app is new, and with anything new will require the early adopters to be the post beta, beta testers. As an app it is very sparse, offering bare bones functionality, but functionality that equates to a MVP. I am very excited for this product and hope the developer has the budget to maintain an active agile backlog and iterate on regular cycles to see the app mature into one that makes us both money.
I recommend the app to anyone who has the patience to get in on the ground floor and help all parties reach the top.
If you want to install an app and have all the bells and whistles complete with spit polish, wait to install so the resources are put towards improving the product.
Personally, I'm leaving the app installed, and am looking forward to the ride!