Reseñas (276)
Refinar
-
Por calificación
Fantastic App - extremely easy to use. Outstanding customer service. Highly recommend.
This app doesn't have any customer support anymore. I have written several times to the support team, never received any response.
Hi Azura New York team! I am sorry to hear about your experience with customer support, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. If you have any interest in returning to Showcase, we'd be happy to send you a 3-month free trial as a welcome back. Thank you!
A really useful app for us. And when we recently need help, the Showcase team were quick to respond and helped us with our query, all got sorted on the same day we reached out. Very happy to recommend this app :)
Thanks so much for the 5 star review, ARK Skincare team!! We are glad we were able to help you out yesterday and glad to have you as a customer. As always, let us know if you ever need any additional support at support@showcasegalleries.io.
I've tried all Instagram apps available on Shopify, and Showcase is hands down the best one I've experienced! Super easy to install, very stylish and most importantly, it looks and works very professionally.
Support is very helpful!
Great App, trully amazing i recommend it to everyone for shopable Instagram!!!
You can customize it and do a lot of things!!!
This is a must-have to any business that values their Instagram feed! It makes it so easy for customers to go directly to the product from the picture. Easy to use for the business and consumer. Love it!
This app is fantastic! Really makes the website pop off the page. Increases our Instagram followers daily as well.
Very user friendly and anytime we need help a team member answers in a reasonable time frame! Customers love having this feature on our site to help them shop what we post!
Hi Twine & Twig team! Thank you so much for the 5-star review. Glad we were able to help you resolve your query yesterday and looking forward to continuing to improve Showcase for all of our customers! Please feel free to contact support@showcasegalleries.io if you ever have any additional questions.
Overall I DO very much like Showcase–I love having my most recent 6 IG pictures displayed at the bottom of my homepage, which promotes casual visitors to (hopefully) follow along on IG, and I think the Shoppable Feed is (overall) pretty darn good. James has been very accessible and very helpful, offering to immediately and personally customize and tweak both of the galleries that I have installed on my site. The app looks awesome installed, it's exactly what I was looking for in that regard. In terms of CS, it's top notch: one of my products (with many many variations) was not tagging in the shoppable gallery, and after a couple weeks, James and his team pushed out an update that addressed this. Was happy about that.
We've emailed quite a bit, and James has been great, offering workarounds and generally just being open to suggestions.
However, my gripes: (1) I'd love to have the option to allow all of my instagram posts to display to the stoppable feed, as I spend a lot of time curating my grid...have them display & open, but without the "buy now" hover that appears on actually shoppable images. (2) There's no way (that I've found) to add photos to the shoppable grid from either my iPhone or iPad right after I've posted a product to my insta feed–this means I have to be in the studio to update Showcase. This also means that it's rarely up-to-date. (3) The above considered, $348/year is steep. $15/mo. for what the app does seems a heck of a lot more reasonable. It's just not a premium product...yet. There's room for improvement. Add more functionality/flexibility/accessibility and I think it'll get there. Dianna | soft-gold.co
Instagram a powerhouse for branding and product awareness. This app harnesses this power and makes it shopable by the consumer in a quick and easy way. Definitely worth a download and incorporation into your Shopify store.