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Love the app! It's super easy to use and creates a beautiful/functional page on our website. We installed in last week and it's already helping to boost our conversions!
Best INSTAGRAM APP on Shopify! Installed it for www.signednoelle.com. We are also Shopify Experts and work with every app in the app store, and this app is the absolute best, the others have made us INSANE because of how confusing they are.
We build and have managed hundreds of Shopify stores, so we've been there and done that. RISE ONLINE MARKETING is our Shopify Partner username, and we're sold on this app.
The customer service was also exceptional. James blew my mind with his customer service, and we will be sending our clients to them from now on for shopping instagram.
Props guys!
Ben Nieporte
www.riseonlinemarketing.com
Installation is a breeze. Straight-forward.
But we will need to monitor to see how it helps to drive traffic to our IG. Thank you.
www.onlybrown.com
Easy to configure, but it's the brilliant service from the product manager really makes me impressed with this product.
Your employee James Erck is the best app support person I have ever dealt with. He not only helped me, but explained everything in simple detail. I was struggling and he took my job on his hands did it for me. He is truly an amazing person and I hope you guys will progress further!
Showcase has excellent customer support, the representative was very knowledgeable with a clear step by step process!!!
So far so good but do you have a way for me to see some form of analytics?
Customer Support was very bad. They didn't try to assist my problem to reconnect this app whe I told them 3/4 x that this app isn't working at all. 2 days after that, I've been charged for this app that even working at all. Been trying to contact and talk to Customer Support but no one bother to reply back to me. This is really bad, simply charging eventhough knowing this app can run on my side. Useless app, useless help from Customer Support.
Hello,
According to our in-app chat and email records, we responded to all of your inquiries. There was not a single communication in which we didn't respond. We even offered to schedule a time to chat with you live, walk through the issues you were having, and help figure things out. We also offered to issue you an app refund as well, but you never responded or engaged with us on either account.
All perfect!!! James answer you fast and help you so much. The installation is easy and fast. I have installed another Instagram shop app and the installation was horrible and the technical service was not never until I found this app. I recommend it very much.
New to this app, but really like it so far! Support is great. Quick to reply + added & customized a little carousel for our homepage.