Reseñas (187)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 20 de septiembre de 2018

Scout is great because it helps be gather feedback about my products and make improvements on my store to increase conversion

NovaShop365
Albania
10 meses usando la aplicación
16 de febrero de 2017

We use Scout every single day to manage our cart abandonments on our Shopify store. The value of being notified directly through Messenger shouldn't be overlooked as it adds that extra layer of urgency in preventing loss of sales.

In our view, one of the best features is the ability to "Call this customer" directly from within Messenger. It takes some getting used to, however, by providing an impressive customer service experience, our sales improved instantly. Answering questions and having the ability to offer a personalized discount when speaking directly to your customers is another huge benefit.

We recommend vendors start taking cart abandonment seriously and turn those empty carts into proven sales with Scout.

3dmakeable
Canadá
10 meses usando la aplicación
11 de mayo de 2018

Scout is a very useful app that comes in handy all the time. While other apps require you to be on your Shopify site to check notifications, Scout sends everything through Facebook messenger, and who doesn't have their phone on them? This has allowed me to easily and quickly contact customers who have abandoned their carts through messenger, or email. Overall a very useful app!

Champaigns Finest
Estados Unidos
10 meses usando la aplicación
Fecha de modificación: 9 de noviembre de 2018

*UPDATE* - This app is absolutely amazing. It's fluid and the action steps are easy to take. By far the greatest customer service for any app I've encountered because I was helped with great patience. Highly recommend adding this app to your store!

ALUMNUS
Estados Unidos
8 meses usando la aplicación
Fecha de modificación: 23 de enero de 2019

I had a problem but they solved it! And now it works perfect. Thank you very much.

(Hi, I need help. The screen went blank after erasing one of the boxes. Now I can not use the application and I do not know what to do. I have uninstalled and reinstalled but the screen remains blank.
I await an answer. Thank you! Romina.)

PaperMe
Chile
8 meses usando la aplicación
18 de abril de 2017

This app is sales genius. I can't say enough good things about it. My store gets a few sales per day, and this has already gotten us additional sales in just 1 week or so of use, plus creating massive good will for our store. Thank you for the app! When we get larger, we'll be looking into your enterprise plan.

Friendo Health
Estados Unidos
8 meses usando la aplicación
6 de octubre de 2020

This app helps you to get a notification on abandoned cart straight the way. So helpful. They are always willing to help with anything you may have. I would 100% recommend them. TOP stars.

Guru Muscle
Australia
7 meses usando la aplicación
10 de noviembre de 2017

Scout is a must-have with so many functions abandoned cart tracking an the option of sending your customers a handwritten text Style thank-you letter. Scott has definitely save me from a lot of headaches and truly allow me to focus my time where it is needed.

Kramstarr
Estados Unidos
7 meses usando la aplicación
23 de julio de 2018

Imagine Abandonment Cart Emails on Steroids with a touch of Class and some personal service that will make your customers come back for more and more. That's Scout For You. Can't run a Shopify Store without it. Did I mention the support is insane good?

Bewell South Africa
Sudáfrica
7 meses usando la aplicación
15 de mayo de 2018

Love this app. The 1-on-1 personalized checkout recovery works so well in combination with the auto-email. Recovering lots more sales from this. Thanks.

Ideal Meals Custom
Estados Unidos
7 meses usando la aplicación