Scout CRM (Shop Phone)

It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to schedule a call, but the Calendly link does not work. When working with not all the bugs, it would be great. I think the developer quit fixing issues on it.

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.

it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................

I have been using this app for 4 yrs now and its just amazing.love the reminders about fb messengers on abandon carts, it has helped a lot. Fabulous app.

I used this App to track my sales. It is very useful and effective. Happy to update.
Thank you very much!

Great app helps me to improve my abandon cart rate recovery. I would definitely recommend as a must have to your store.

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks