Avis (187)

Note globale
4,6
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 novembre 2017

Such a simple yet incredibly valuable app! A must have for any small business.

We've been using Scout to recover abandoned checkouts and to thank our best customers. It's great having timely notifications and Scout's insights come directly through Facebook Messenger. It allows me to handle each customer right away (which is the most appropriate time).

Calling and SMSing abandoned checkouts has not only increased our recoveries but the feedback from customers has helped us optimize our store and improve the customer experience.

What is even more incredible is their customer service. When I first installed I was having problems configuring the app but their team solved the issue and got me set up in no time at all. It was honestly one of the most positive customer support experiences I've had with a Shopify app developer.

Thank you Scout!

College Goods
Canada
4 mois d’utilisation de l’application
3 mars 2017

Allowing us to set the minimum cart value made this the perfect tool!

Uncourage
Canada
4 mois d’utilisation de l’application
Modifié le 12 mars 2019

I can't say enough good things about this app! Its helped recovered AT LEAST $10,000 in sales. We contact and it's so easy to close sales over the phone! Also, Ahmad is super helpful. Can't recommend this enough! Thank you guys!

The Better Backyard
États-Unis
4 mois d’utilisation de l’application
22 février 2018

Probably the best App on Shopify! Virtually have success securing the sale each time that I am notified of a would be customers abandoning their cart. Highly recommended.

Cool Awesome Boss Stuff
Canada
4 mois d’utilisation de l’application
Modifié le 2 mars 2019

Very useful app, and a must have for any merchant. The almost realtime alerts of Abandoned check outs have been a life saver in the couple of instances where there was actually technical reasons for customers not being able to checkout, this benefit alone has seen us save our store from a couple of major issues, and ultimately saved us a lot of money.

The dev support is fantastic and Ahmad is always there to help us with any questions and also offers a lot of beneficial tips with his apps. It's great to have Devs and apps that actually want to see you succeed.

The Black Seed Co
Australie
4 mois d’utilisation de l’application
HMS Commerce a répondu 3 mars 2019

Thanks Michael! Too kind. You the real MVP!

6 juillet 2022

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

Electric Ride Co.
États-Unis
4 mois d’utilisation de l’application
21 août 2019

WOW!! What a great app, if you don't have it you are losing money. This app will let you know when a customer that wants to buy, but left before buying. You can call them and close the deal. Don't just think about it, get it now and stop looking customers.
Mike
Leathershowroom.com

Leather Showroom
États-Unis
4 mois d’utilisation de l’application
26 septembre 2018

Scout is a great app for getting direct feedback in real-time about customers who have left their cart. Instead of finding out hours or days later, Scount allows you to contact the customer just as they move from the page

Longboard Living
Canada
4 mois d’utilisation de l’application
25 avril 2018

Been looking for an app like this for a while, seems to be the solution to my problems!

Igenius Mobile
Royaume-Uni
3 mois d’utilisation de l’application
15 juillet 2019

Absolutely fabulous app that delivers on it's promises and the customer service is outstanding. Real time notifications for abandoned carts and sales, with totally customisable follow up options lets you give your customers the service they deserve. Has certainly helped me increase my conversion on abandoned carts and steps up my customer experience. Can't recommend Scout highly enough!

Shamrock Shirts
Australie
3 mois d’utilisation de l’application