Note globale
4,5
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
24 juin 2019

This App has been great. I thought It would be help boost sales and it did! Scout made it easy to personally contact every abandon cart. We boosted sales in a big way (by over 30%) within in the first few days of using Scout. With real personal interactions we were able to convert every person that responded to our calls and texts. (our over-all abandon cart recovery is now at about 70%)

Communicating 1 on 1 with potential customers also gave us super good insight into questions and concerns that customers had about our products that would have otherwise held them back from making that first purchase.

bickskimboards
États-Unis
Plus de 4 ans d’utilisation de l’application
HMS Commerce a répondu 24 juin 2019

Thanks Duran. Love working with you guys so far! I hope we continue to find success working together.

23 octobre 2020

This app rose our sales in ways we couldn't imagine. The staff are amazing, their support was just an added benefit to the overall experience. 5/5 stars are not enough.

Arora
Canada
Plus de 4 ans d’utilisation de l’application
HMS Commerce a répondu 27 octobre 2020

Thanks for the kind word Bijoy. Keep up the great work with your fashion and new styles. I look forward to hearing back on how your influencer campaigns go!

5 avril 2021

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

Essexee Legs
Royaume-Uni
Environ 4 ans d’utilisation de l’application
Modifié le 19 avril 2023

it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................

Stockholm Co.
Mexique
Environ 4 ans d’utilisation de l’application
30 octobre 2020

Best app for recover sales. We use WhatsApp and it works perfect. Support is also really good! We recommend this app for sure.

StudioMusic.cl
Chili
Environ 4 ans d’utilisation de l’application
HMS Commerce a répondu 30 octobre 2020

Thanks for the review Carlos. You have a really cool store there in Chile, I'm sure your products sell themselves! We wish you all the best and don't hesitate to reach out if you need anything. Thanks!

5 mars 2019

It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.

EDGABILITY
Inde
Presque 4 ans d’utilisation de l’application
HMS Commerce a répondu 5 mars 2019

Thanks Shehla! You're the best. And yes, we do keep improving and the timing of the alerts is something we're tackling as we speak!

1 novembre 2020

I have been using this app for 4 yrs now and its just amazing.love the reminders about fb messengers on abandon carts, it has helped a lot. Fabulous app.

BONYHUB
Royaume-Uni
Presque 4 ans d’utilisation de l’application
HMS Commerce a répondu 2 novembre 2020

Thanks for the review Shruti. You might be one of the longest using app users we have! It was great speaking on the phone with you and learning that we're accounting for up to 20% of your overall sales. Keep it up!

31 octobre 2020

So amazing that we get to reach out to our abandoned cart customers directly on call! It's given our recovery rate a massive bump! Another great thing about Shop Phone is the constant reminders we get to thank our loyal customers.

After Dark
Inde
Plus de 3 ans d’utilisation de l’application
HMS Commerce a répondu 2 novembre 2020

Thanks Prerna. We love your store. We wrote this post for you because we love your store so much: https://shopphone.substack.com/p/why-we-love-after-dark

28 octobre 2020

I have used this app for almost 2 years, I love it, it advises me when a customer abandons checkout. I REALLY love that it tracks my consistent customers purchases, so that I can reward their loyalty! Ahmad is awesome, he called me and gave me advice on my website and how to improve it for a better customer experience and higher conversion rate!

Naptural Beauty Supply LLC.
États-Unis
Plus de 3 ans d’utilisation de l’application
HMS Commerce a répondu 28 octobre 2020

Thanks for the kind review, LaShesia. It was my pleasure. I love that you have customers who've bought 20, 30, 40 times from you again and again. That kind of customer retention is world class. Keep it up! Let's get to 100 order retention rates in 2021!

5 décembre 2020

I used this App to track my sales. It is very useful and effective. Happy to update.
Thank you very much!

goodiese
Israël
Plus de 3 ans d’utilisation de l’application