Scout CRM (Shop Phone)

Awesome app that has had amazing results selling large purchases into a niche b2b market. Like everyone, we had some initial fears over calling abandoned carts but being a premium brand in a niche market means that we always get a warm welcome and have a high rate of success. The team at HMS has been great at responding to our support and feature requests.

I recently added this app and I'm really enjoying the results so far. It has been very helpful and informative, also helped turn some abandoned carts to sales. Thank you for this app!

I usually don't write reviews, but Scout is one of the most useful apps on shopify. It helps me a lot to know about abbandoned cards when are happening. Keep up the good work!

This App has been great. I thought It would be help boost sales and it did! Scout made it easy to personally contact every abandon cart. We boosted sales in a big way (by over 30%) within in the first few days of using Scout. With real personal interactions we were able to convert every person that responded to our calls and texts. (our over-all abandon cart recovery is now at about 70%)

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This app rose our sales in ways we couldn't imagine. The staff are amazing, their support was just an added benefit to the overall experience. 5/5 stars are not enough.

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................

Best app for recover sales. We use WhatsApp and it works perfect. Support is also really good! We recommend this app for sure.

It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.

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