Helhetsomdöme
4,5
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
10 februari 2021

I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app

Angie's Eclectic Elegance
USA
Mer än 3 år användning av appen
2 maj 2018

Love the Scout App. It sends me messages when a customers abandons the cart or makes a purchase and creates emails to send them that say "noticed you are interested in my store or thank you for your order". I have had customers write me back and say they will now place an order because I reached out. I can also call the person if they leave a phone number. It also gives me customer totals for past weeks orders or abandoned check out. Really terrific app and its FREE! Highly, highly recommend. Pam MomMeAndMore.com

Momme And More
USA
Mer än 3 år användning av appen
Redigerat 27 mars 2021

Hola. Si funciona, lo bueno que puedes saber que realmente le pasó al cliente, por qué abandonó la compra y solucionarle el problema

Baby on Board
Chile
Nästan 3 år användning av appen
26 oktober 2020

I love love this app. I have used it to connect with my customer. It helps me recover sales and connect with customers in real time. The on the cake is the support you will get from the Shop phone support team. I recommend it highly. The value of your monthly investment is is more than what you pay.

Sherabo Organics
Kanada
Nästan 3 år användning av appen
HMS Commerce svarade 27 oktober 2020

Thanks Olivia. We look forward to keep working with you!

10 december 2020

I love how you can customize or use the templates for verbiage when
Contacting your potential clients and customers

IAMROYLT
USA
Nästan 3 år användning av appen
7 februari 2018

Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery.
BR//
Vikas Arora

www.TulipSmile.com
www.TinkuBhai.com

Tulip Smile
Indien
Nästan 3 år användning av appen
25 mars 2021

I installed this app about 24 hours ago and have already engaged by text with customers that probably wouldn't have bothered to chat to ask questions. I love that I get quick notification of an abandoned cart so I reach out before the lead goes cold. Ahmad is very knowledgeable and taught me a few things about Shopify while we discussed how to use the app. Thank you!

LISA ROBIN
USA
Nästan 3 år användning av appen
HMS Commerce svarade 25 mars 2021

Thanks Lisa - we really appreciate your kind words and your review. You have a beautiful website and we're proud to be able to help in any way to increase your sales. I'm happy to hear you're getting use out of Shop Phone already so quickly. Let me know if you need anything else.

1 december 2020

Great app and great customer service. I had an issue and it was solved in the same day. We've used this app for almost 2 years now.

Iced Out Luxury
Italien
Nästan 3 år användning av appen
Redigerat 11 juli 2019

I used this app to help me manage my online business. The majority of my Scout notified abandoned carts have been converted to sales, making this a valuable feature. There is some delay with follow up notifications but Scout is working to improve their timeframes.

minibae collection
Australien
Nästan 3 år användning av appen
HMS Commerce svarade 11 juli 2019

Thank so much for this review Stacey. You're one of our original merchants, so I think you for sticking with us while we were getting our legs under us. Still much more on the horizon! Thanks again, and keep smashing it with your side hustle :)

Redigerat 31 januari 2018

The app's developer, Ahmad, came all the way to Belgium from Canada to meet me and spend hours advising me on how to improve my shop. Everything from how to optimise my homepage to attract more customers and SEO optimisation to funnels, branding and building trust. His advice as well as this app propelled me to a new direction.

This app is the shortway to increased sales and recovered abandoned baskets as well as honest customer feedback, in other words it's going to make a huge difference to your business. The app is perfect for (not only) small businesses with more expensive products. It allows you to speak to your most interested potential customers, close the sale by addressing their concerns and/or get honest feedback from them so that you can improve on your service and your business.

Booksfromtheoldworld
Belgien
Nästan 3 år användning av appen