整体评分
4.5
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 2% 的评分是 1 星
2020年12月1日

Great app and great customer service. I had an issue and it was solved in the same day. We've used this app for almost 2 years now.

Iced Out Luxury
意大利
接近3年 人在使用应用
编辑时间:2019年7月11日

I used this app to help me manage my online business. The majority of my Scout notified abandoned carts have been converted to sales, making this a valuable feature. There is some delay with follow up notifications but Scout is working to improve their timeframes.

minibae collection
澳大利亚
接近3年 人在使用应用
HMS Commerce已回复 2019年7月11日

Thank so much for this review Stacey. You're one of our original merchants, so I think you for sticking with us while we were getting our legs under us. Still much more on the horizon! Thanks again, and keep smashing it with your side hustle :)

编辑时间:2018年1月31日

The app's developer, Ahmad, came all the way to Belgium from Canada to meet me and spend hours advising me on how to improve my shop. Everything from how to optimise my homepage to attract more customers and SEO optimisation to funnels, branding and building trust. His advice as well as this app propelled me to a new direction.

This app is the shortway to increased sales and recovered abandoned baskets as well as honest customer feedback, in other words it's going to make a huge difference to your business. The app is perfect for (not only) small businesses with more expensive products. It allows you to speak to your most interested potential customers, close the sale by addressing their concerns and/or get honest feedback from them so that you can improve on your service and your business.

Booksfromtheoldworld
比利时
接近3年 人在使用应用
2019年2月12日

Love using this app. I use it everyday. It helps me stay on top of abandoned checkouts, and since we greatly value the phone sales channel it's very useful.

Generation YES
德国
接近3年 人在使用应用
2021年2月5日

I use it everyday. It's easy to use, and makes me recover many abandoned carts. I'd definitely recommend it

Cosméticos Kénos
智利
2年多 人在使用应用
HMS Commerce已回复 2021年2月5日

Thank you Ignacio,
We appreciate your support. I am setting you up on the new version of the app, please wait confirming when it's ready for you. Can't wait for you to try it!

2021年4月19日

SI QUIEREN UNA APP PARA RECUPERAR VENTAS , ESTA ES LA MEJOR Y NO SE ARREPENTIRAN . ADEMAS CUENTA CON UN GRAN SERVICIO AL CLIENTE . LA TENGO DESDE SUS COMIENZOS Y NO ME ARREPIENTO . LA MEJOR

Mika & Mia Online Shop
美国
2年多 人在使用应用
2017年11月7日

I was so frustrated by not being able to immediately get a notification when someone abandoned cart. Those missed opportunities need to be jumped on ASAP. Scout has not only given me instant notifications, but also sends me all the abandon details I need, along with direct access to get in touch with the potential customer through whichever channel works best.

Cannaseur Io
加拿大
2年多 人在使用应用
2021年5月27日

Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks

YourDeal India
印度
2年多 人在使用应用
编辑时间:2019年11月7日

I needed a very good conversation from Canada Chile with the app owner to understand the usefulness of the app, if you want to improve your customer service and make a difference, then the app has a focus on personalization and a delicate relationship with your customer, Thanks!

Boketo
智利
2年多 人在使用应用
HMS Commerce已回复 2019年11月6日

Hi Loreto. I do appreciate you taking the time to leave this review. I would however just like to clarify that our app is focused on the 1 on 1 relationship for cart recovery and customer retention. We do allow you to send email, SMS and WhatsApp, as well as phone calls, but those are initiated by you. We send you the reminder, and then we give you the appropriate buttons to send the messages/make the calls easily, but also personally. We know through our data that the 1 on 1 conversation, personal conversation, does a MUCH better job for sales than the automated toosl, which is what I'm assuming you are looking for. If you're looking for automation, that's not what we do, nor do we claim to be an automation tool. I hope this helps and that you'd give our app another try :)

2018年5月7日

Scout is a must-have for any business. Every time a customer leaves a checkout without purchasing, I am immediately notified with the customer's contact information so that I can call them back and help them go back and purchase. Ahmad has also personally called me to offer his help and that was greatly appreciated!

Stone Bags
美国
2年多 人在使用应用