Scout CRM (Shop Phone)

I recently added this app and I'm really enjoying the results so far. It has been very helpful and informative, also helped turn some abandoned carts to sales. Thank you for this app!

Customer service is so good for this app. Ahmad really takes care of us. And the app concept is great.

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

What a great app!!! Can't say enough! If you wanna convert your abandoned checkouts, this is THEE app to have!
Scout gives you tons of information regarding abandoned checkouts and how to convert them into sales. The developer is extremely helpful. His customer service is above and beyond anybody we've used in the past....and this app is FREE!

Taking action as soon as a checkout is abandoned is the key to converting. Scout gives you the opportunity to do that!
Plus, you get very professional scripts for calling or emailing the customer... so that helps with stage fright!!!
This app really opened my eyes about how to handle abandoned checkouts!!!
EXCELLENT!!!!!

Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.

Scout is a really really great app to get in touch with your potential customers. I initially installed it to monitor my abandoned carts but it does more than that. It pings me the abandoned cart as soon as the customer leaves it. It constantly reminds me to call my old customers. It also informs me of the customer with the highest order value previous day.

With just a glance, I know what is my customer's name and what did he/she leave in the cart. I can choose to call/whatsapp/email with just a click. Also, I can add as many team members as I want which makes it easy to share the logistics of calling/emailing customers.

Above all it is free. No reason not to use it.

Also, these guys take reviews/feedback really seriously and constantly work on improving it.

I installed this app about 24 hours ago and have already engaged by text with customers that probably wouldn't have bothered to chat to ask questions. I love that I get quick notification of an abandoned cart so I reach out before the lead goes cold. Ahmad is very knowledgeable and taught me a few things about Shopify while we discussed how to use the app. Thank you!

Can't get the app to work.
Sometimes it sends the msg and sometimes it does not.

Amazing customer support. Extremely pleasant experience. Added an extensive amount of value and helped me a ton. This app works!

Its really helpful, thanks for the app, here in Chile theres a lot of people happy :) I recovery a lot of abandoned checkouts, I totally recommend