Shop Phone Alerts & Auto Email , 186 reviews

Scout helps us recover lost revenue from the store and stay in contact with customers and potential customers who interested in buying our product. The app is great for cart recovery, increased sales, and great customer support and easy to use.

Scout helps me manage my abandoned checkouts by establishing relationships through email and SMS text messages. Sometimes all it takes is an email to reach the customer and aid them with the purchase. Scout reminds me when I need to do something and enables me to do it right away. It helps me execute.

CEO of Van & Stuyvesant

We’ve been using scout and its helped us alot in speeding up the abandoned cart recovery. We just discovered their direct whatsapp feature and its simply amazing. To top it all , its completely free and the people behind the app are really supportive and take suggestions very positively. So how the app opertaes is that ever hour it fetches data feom the shopify store and sends you a personal message to your facebook messenger alerting you about the abandoned cart, and lets you call or message or whatsapp the potential customer instantaneuosly. Since we do alot of international business often Our customers have certain questions they wish to ask before they purchase the product. and since we get to call them and help solve their doubts in real time , it sure helps a great deal.

Scout helps me stay in contact with my customers as well as Notifying me on my abandon carts at checkout on my site. All in all 5 stars and highly recommended.

Brilliant app, been using it daily for months now. I love the alerts. It's helping me stay on top of important events with my customers. Can't live without it now!

One of my favorite apps. Every shopify owner should have this app! Great A+ customer service. Thanks for the help.

Works great! It does exactly what it says that it will do!

This app is amazing! I wanted to use it for a few weeks before posting my review. This app really works! Whenever someone abandons a cart in your e-commerce site, you instantly receive a notification with the contact information. It allows you to either call, sms, or email the customer. It is definitely a great way to get customers back! Excellent work guys!

Great app has brought me back at least 10 sales that have abandoned there cart and it’s so easy just one simple click after setting it up and the customer service is the best

Amazing customer service and innovation. Great tool. Highly recommend to anyone!

Such a simple yet incredibly valuable app! A must have for any small business.

We've been using Scout to recover abandoned checkouts and to thank our best customers. It's great having timely notifications and Scout's insights come directly through Facebook Messenger. It allows me to handle each customer right away (which is the most appropriate time).

Calling and SMSing abandoned checkouts has not only increased our recoveries but the feedback from customers has helped us optimize our store and improve the customer experience.

What is even more incredible is their customer service. When I first installed I was having problems configuring the app but their team solved the issue and got me set up in no time at all. It was honestly one of the most positive customer support experiences I've had with a Shopify app developer.

Thank you Scout!