Love Scout. Scout makes me feel good about talking to my customers. And I love that it focuses on customer relationships and not just abandoned checkouts. Every day I get an alert on my best customer, and Scout asks me if I want to send a handwritten note. I tried it, and got an amazing reply from my customer already. Anyone who wants to build brand loyalty should use this app!
Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.
Multi Niche C
Awesome app. www.allexpressnow.com
I love the app. I get a facebook message when there's an abandoned cart and then I call or email them back asap when they're still close to buying. It's free so it's a no brainer.
Little Wings Nz
Totally LOVE this app and not just because its FREE... but because it allows my small business to have a 'customer support' feel to my business. Which builds customer trust etc. It is easy to use. And as long as I am using mobile data, or wifi... I can offer customer support wherever I am. Brilliant! A totally MUST have app for small businesses and if you are just starting out with shopify.
Goodman Electronics Online
Works great! It does exactly what it says that it will do!
Pure Hearts International
Does what it says it will do. Works well.
Thanks for building this smart method for reaching out to folks who show some interest in our products. I got a warm lead the same day I installed this app!
It's also nice to have a suggestion for the conversation to get us in the mindset to talk to customers. As small business people doing a multitude of tasks, our minds are always on something else when a lead comes in.
I closed the deal on the first call. Can't wait to get the next one.
Savage Supplements Llc
I can't believe no one hasn't thought of this app before! This is like a live sales lead platform that hands off warm transfers as they come in, which is any salesmans dream. I can run my business and now finally have a "customer service call center" feel even though we are a newer business. GREAT WORK!
This app is sales genius. I can't say enough good things about it. My store gets a few sales per day, and this has already gotten us additional sales in just 1 week or so of use, plus creating massive good will for our store. Thank you for the app! When we get larger, we'll be looking into your enterprise plan.