Shop Phone (formerly Scout)

Shop Phone (formerly Scout)

by How Many Steps Inc.

Grow sales through abandoned alerts and VIP notifications

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

81 - 90 of 157 reviews


Scout is great because it helps be gather feedback about my products and make improvements on my store to increase conversion


Scout gives push notifications on abandoned carts with apersonalized feature of the contact options.


Very helpful app!!! Scout gives always feedback on time, as well as many options to contact potential customers and maximise your store’s sales. Highly recommended by all of us at

Dream Eyelashes UK

amazing app, helps me learn more about my abandoned carts! Definitely worth the download.


This app is a must for any eCommerce store looking to make extra sales and build a genuine relationship with customers in order to make a sales pitch or simply answer a few questions to build certainty within their mind of both your brand and product. The app easily shows abandoned checkouts and details the customers information so you can quickly and easily contact them.

The Vogue Wear

It been a week since I am using Scout and it’s amazing. App like this is must for every store. It notifies you immediately after a Customer had abandoned their cart and gives you option to contact them with drafted messages or emails. It makes recovery easy then sending abandoned cart emails.

7 Stars to this APP.

Archery Bows Direct

Free, Automated. New updates have helped me convert a good amount of sales. Really helpful with carrying over information from one medium to another. Owner/Developer reached out personally. Great customer service! Highly Recommended.

j3Good Products

Scout helps me stay in contact with my customers as well as Notifying me on my abandon carts at checkout on my site. All in all 5 stars and highly recommended.

Canning Interiors

This App is fantastic! It reacts immediately when there is an abandoned checkout and then allows you to immediately take action to speak to the customer and either close the deal or find out the feedback on why they did not check out.

Dream Wedding Secrets

These guys are awesome. Gave support over Skype. Found out if they can improve the app at all.

They really care and practice what they preach.

My conversion rates went from 0.6% to 1.3% using scout

They have made us at least another £1000 a month

Also gave us chance to educate our customers on the best purchasing options to minimize returns

We have had more 5 star reviews because of our service level

Relationship really do equal revenue

Thanks guys keep being awesome