Shop Phone Alerts & Auto Email

Shop Phone Alerts & Auto Email

Pricing
Free plan available
Rating
4.5 (186)
Developer
HMS Commerce

Your store's automated personal assistant with actionable alerts.

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets. more
  • Alerts you who you should call when you need to call them
  • Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
  • Abandoned Checkout & Thank You Emails automation

Launched

February 15, 2017

Languages

English

Works with

Slack, WhatsApp, Gorgias, iPhone, Android, Airtable

Pricing

Free

Free

  • Limit of 100 total Abandoned Checkout Alerts
  • Email Support
  • VIP & Repeat Customer Alerts
  • Follow up & New Customer Alerts

Basic Plan

$9 / month

  • Free everything, plus
  • Live Checkout Creation Alerts
  • Auto Thank You & Abandon Checkout Emails
  • Unlimited Alerts
  • Unlimited Members

Pro Plan

$29 / month

  • Everything in Basic, plus
  • Low Inventory Alert
  • Product Purchase Alerts
  • Tags Alerts
  • Phone support

Free

Free

  • Limit of 100 total Abandoned Checkout Alerts
  • Email Support
  • VIP & Repeat Customer Alerts
  • Follow up & New Customer Alerts

Basic Plan

$9 / month

  • Free everything, plus
  • Live Checkout Creation Alerts
  • Auto Thank You & Abandon Checkout Emails
  • Unlimited Alerts
  • Unlimited Members

Pro Plan

$29 / month

  • Everything in Basic, plus
  • Low Inventory Alert
  • Product Purchase Alerts
  • Tags Alerts
  • Phone support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (186)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.

March 6, 2024

Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente

moft.cl
Chile
3 months using the app
January 30, 2024

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.

Organic Chix
United States
Almost 5 years using the app
January 29, 2024

Excellent

Alpa Arte-Manualidades
Chile
15 days using the app

Support

HMS Commerce can answer any questions you have about Shop Phone Alerts & Auto Email.

Developer

HMS Commerce

1471 BLANEFIELD RD, MISSISSAUGA, ON, L5G4H3, CA

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